Mr Jonathan Hughes

I really appreciated that Dr Jonathan Hughes would speak to me directly via email rather than insisting his PA dealt with me all the time. He was the only Dr that replied to me directly when I enquired about a procedure (earfold) which was sent to numerous Drs qualified in the procedure. Not only was he the only one to reply to me directly, he was the first to reply, on a Friday evening, just a couple of hours after I sent the email. He saw me the next day, and pencilled my procedure in for 2 weeks from the consultation. I ended up having the procedure before another Dr had even offered me a consultation! I wasn't hassled for payment, in fact I had to chase Spire Hosptial to take my payment! All in all, I felt comfortable, listened to and in good hands with someone who was efficient and not 'too busy' to see me. Additionally, I love the work he did on my ears and feel very grateful that he did it for me with such skill.

Very kind professional Doctor / Consultant, helpful, listen's to the patient. Without the Operation he did to my throat, life for me would have been very difficult indeed, and so uncomfortable, but now I can cope and get on with life, and hopefully do better in the future. Operation done November 2017.

From the moment I met Dr Jonathan Hughes he exuded a quiet confidence allaying my fears and treating me with respect and compassion even when I was overtly wobbly. Not only did he pacify with patience and kindness on a busy morning of operations, he went on to perform brilliant surgery and came round personally with his fellow surgeons to explain what he had done and give advice. And he delivered my results with compassion and empathy. He has a great team around him that serve to support his brilliance. As a journalist with a cynical disposition I cannot praise this man enough. returned for my resulyts

I found Mr Hughes very considerate and attentive I felt like he only wanted the best result from my surgery and after care despite me not wanting it as I didn't feel I needed it but he assured me that it would be beneficial without being pushy about it he showed me respect for my views which is good as sometimes the patient does know when they don't need further care very polite consultant no further improvement necessary.

He listened, and explained things well when he answered any queries or concerns, and remembered points from my previous consultation when I returned to see him again.