Cookies on iWantGreatCare

The cookies we set and why

What are cookies?

Cookies are small pieces of information which are stored on your computer by your web browser. They are used by almost every website to improve your online experience.

iWantGreatCare uses cookies to give users access to certain parts of its website, and to let us know how visitors are using this website.

iWantGreatCare uses both session and persistent cookies.

Session cookies help us to keep track of you whilst you navigate our website. They will be deleted from your computer when you close your browser.

Persistent cookies help us to recognise you when you visit our website. Persistent cookies will remain stored on your computer until they are deleted, or until they reach a specified expiry date specified in the table below.

Consent to our use of cookies

The law allows us to store cookies on your computer if they are essential to the operation of this website. We need your consent to set non-essential cookies on your computer.

When you visit this site we give you the opportunity to accept or decline cookies.

BY USING THIS WEBSITE, YOU ARE CONSENTING TO OUR SETTING COOKIES AND USING THE DATA COLLECTED BY THEM FOR THE PURPOSES SET OUT ON THIS COOKIE PAGE.

If you wish to withdraw consent for any reason, please contact: data.manager@iwantgreatcare.org

Declining Cookies

Some of the cookies we use are essential if this website is to operate properly. If you decline them, some of the features of this website may not work as well as we intend and you may not be able to access or use some features or services.

Unless you have set your browser so that it will decline cookies, our system will set some cookies as soon as you visit our website.

You can block cookies by setting your browser to refuse all or some cookies or to alert you to when a cookie is being sent. For information about this you should look in your browser's 'help' facility.

If you have previously browsed our website and no longer wish to accept cookies, you should be aware that some cookies will have been set. You may delete these cookies at any time by following the instructions at: http://www.aboutcookies.org/Default.aspx?page=2

More information on cookies can be found on allaboutcookies.org.

Lucky Orange Web Analytics Service

This site uses the Lucky Orange analytics system to help improve usability and the customer experience. Lucky Orange may record mouse clicks, mouse movements and scrolling activity.

You can choose to disable the Lucky Orange Service at www.luckyorange.com

Google Analytics

We use Google Analytics as detailed in the table below.

The information generated by the Google Analytics cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where third parties process the information on Google's behalf.

If you have Adobe Flash installed on your computer, Google Analytics may try to store some additional data (a Local Shared Object or Flash Cookie) on your computer. This helps us to analyse the popularity of our media files. Adobe's website offers tools to control Flash cookies on your computer.

To see more information on the cookies set by Google Analytics see: Cookies and Google Analytics.

Cookies from iWantGreatCare

The table below explains the cookies that we use, why we use them and when they are set.

Name
Title
What it's used for
When it's set (and how long for)
Session Identifier
Title
We use this cookie to store basic information about you like any preferences you have selected, and to simpify navigation to certain parts of the site
On visiting iWantGreatCare (browser session)
login_uid
Login Identifier
Required to enable account functions
When you log in (browser session)
eu_cookie_counter
EU cookie consent
Prevents display of the cookie notification message after the acknowledgement link has been clicked or the notification has been seen 10 times
On visiting iWantGreatCare (20 years from first visit)
eu_iwgc_cookies
Cookie preferences
Determines which cookies will be set/sent by the site, based on the user's preferences (configured on our cookie settings page)
On visiting iWantGreatCare (20 years from first visit)
__utma, __utmb, __utmc, __utmz, __utmv, __utmx
Google analytics
Allows us to see how people use the iWantGreatCare site. To see more information on the cookies set by Google analytics see Google's page on Cookies and Google Analytics
On visiting iWantGreatCare (varies between 30 minutes and 2 years)

Zendesk

iWantGreatCare's support system is provided by Zendesk. The support link on the left of every page is provided by them. To see how zendesk uses cookies please see their privacy policy.

Contact

If you have any queries about our use of cookies please contact: data.manager@iwantgreatcare.org.

iWantGreatCare uses cookies to help make the website work better for you. More information about cookies and how they are used can be viewed here.