Detailed quantitative and qualitative data
iWantGreatCare makes it simple to collect large volumes of meaningful, detailed outcomes data direct from patients on your organisation, clinical locations and whole clinical teams
Continuously monitor and compare performance of individual services, departments and wards
Aggregated, graphical monthly reporting meets needs of both providers and commissioners for robust, patient-centric metrics to track quality and performance
Independent, real-time feedback
Feedback collected online and offline in acute, community and mental health services, and along integrated care pathways
Delivers independent, transparent measurement delivered in true real-time
Bespoke solutions meet shared contracting needs of both providers and commissioners, with the same data used for Outcomes Framework, CQC and patient and public engagement
Outcome metrics that you can actually use
Our clients have typically tried a range of track-pads, kiosks, paper or online opinion services - but just do not get the volume or detail they need to actually run their organisation or to deliver outcomes-based commissioning
iWantGreatCare collects patient experience and outcomes data that can make a difference, engage clinical staff and actually help you manage your organisation
iWantGreatCare collects outcomes metrics on clinical locations, service delivery, clinical teams and individual front-line clinicians
For details on how iWantGreatCare can benefit your organisation, please contact the experienced iWantGreatCare sales team who will be delighted to answer your queries.
Telephone +44 (0)1993 869232
We should remember that healthcare professionals are proud. They want to deliver a good service. If you embed direct patient feedback into the system, as we have in Wales for palliative care using iWantGreatCare, it can become a powerful driver to quality improvement
The entire company has embraced working with iWGC to embed a community solution across our services. This has become the most powerful lever for everyone to work towards continuous improvements in direct response to patient experience.