About us

Ensuring excellent experience across health and social care

Making it easy for patients to provide feedback on
their care

  • iWantGreatCare lets patients leave meaningful feedback on their care, say thank you and help the next patient

  • It’s a service that is independent, secure and trusted by patients, doctors and hospitals

  • Feedback is provided on doctors, dentists, hospitals, GP practices, medicines, pharmacies and nursing homes to ensure problems get fixed

Trusted, independent information to help others find great care

  • Read the honest, direct feedback of patients like you when looking for care for yourself or your family

  • Compare ratings and reviews of doctors, dentists and care services

  • Totally independent, you can be confident that comments have not been edited and represent true patient opinion

  • Robust systems detect abuse or other manipulation, ensuring you can trust what you read

Detailed patient experience as outcomes for providers and commissioners

  • iWantGreatCare works with NHS and independent providers and commissioners to provide the most detailed, accurate and timely monitoring of patient experience

  • Bespoke solutions capture data online and offline in multiple languages, in all care settings and across integrated care pathways

  • Quantitative and qualitative feedback for organisations, departments, wards and clinics gives real insight with data that actually allow continuous improvement and is proven to engage front-line clinical teams

  • Commissioners and providers alike benefit from highly granular, comparative reporting with data that can be used to create, monitor and inform true outcomes-based commissioning