Meet all your Friends and Family Test needs
As of April 1st all dental practices must have a Friends and Family Test (FFT) solution in place.
The iWantGreatCare web-based solution helps busy dental practices and dentists meet their mandatory CQC and FFT requirements without unnecessary admin burdens.
Benefits
Free for 2 years with no tie-in
Guaranteed to be fully compliant with CQC and NHSE requirements
All feedback monitored to prevent gaming and system abuse
Supports dentist revalidation requirements
Attract new patients by sharing feedback openly and transparently
The ability to respond to feedback online
Your surgery will receive
Unique web page for each surgery allowing patients to provide online feedback
An admin account to manage your surgery profile and data
Promotional materials and guidance on how to engage patients
Paper solution available for a small annual charge
Ready made reporting, including monthly NHSE submissions
View profile of dentist collecting feedback
View profile of dental practice collecting feedback
Frequently asked questions can be viewed here
Quick and easy to set up
Step 1
Register your surgery with iWantGreatCare.
Step 2
Confirm the Dentists who work at your surgery by entering their GDC number (this is a non-mandatory step).
Step 3
Start collecting feedback. (A welcome pack will be sent to you containing tips on how to make the most out of your new tool).
Sign up your surgery
Can you ever say that visiting a dentist is a joy? Well, Mabel is the best dentist that has ever treated my teeth. She is pleased to see you, she is kind and understanding and explains the dental work she is doing as she progresses.
