university-college-hospital

University College Hospital

235 Euston Road, London, England, NW1 2BU
 
1 2 3 4 5 67 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
25th September 2020

I was well looked after and was seen on time at every appointment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
11th September 2020

Caring and professional

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Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Written by a patient
28th August 2020

I appreciate that during the Corona pandemic clinic appointments are difficult. Considering I have completed radiotherapy and last time someone looked at my hand the skin was falling off like a snake’s I thought my follow up appointment was in person rather than by phone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
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1 2 3 4 5
Written by a patient
29th July 2020

Radiotherapy department is incredible: organised, compassionate, and friendly.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Written by a patient
20th July 2020

I felt supported regarding appointments. When I was unavoidably a little late for an appointment I was reassured that it was okay and that I would not lose the appointment. The standard of cleanliness was impressive and the entrances to the hospital were always manned by friendly staff ensuring that the sanitisers were used on entrance, though there was no invitation to use the sanitisers on leaving the hospital. I think that would be an improvement, condisering that I was going home by taxi, and others would be going elsewhere too and taking with them whatever they got from touching the furniture in the more public areas around the entrances to the hospital. I like that the hospital floors and wall furniture were always clean and that the floors were NOT highly polished. If they had been it would pose a risk to patients like myself who are amputees. I am a lower limb amputee and was on crutches, so it was vital that I felt safe walking down those corridors! Good that the toilets have been made accessible and I was able to use one a few times. The staff at all levels were helpful, respectful and friendly and knew what they were doing and who I was. Overall I am very happy with my experience of UCLH.I have been seen/treated at two different buildings at this hospital and it is clear to me that they provide the best possible care at every level.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th July 2020

The UCLH is a truly amazing hospital. All the staff from the most senior clinicians down to the cleaners are amazing. All so professional and caring. I would like to thank all the staff on the transport team. I was so grateful to have the transport; it was truly amazing. All the staff are a credit to the hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Written by a carer
24th April 2020

great care and respect given to patients.

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1 2 3 4 5
Written by a patient
4th February 2020

Princess grace hospital

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1 2 3 4 5
Written by a carer
25th January 2020

Ward T13 North. Rm 15. My mum has been an inpatient on this ward for 3 1/2 weeks. Whilst on the ward she received the most exemplary care. She was looked after with dignity, respect and humour. It was a very worrying and stressful time for all, and your amazing staff, mostly nurses, but everyone we came in contact with was kind, cheerful and so so helpful. You made a real effort to help us out when mum was scared, Ill and gave us comfort and reassurance. Thanks particularly to Helen (Physio), Antonia, Jason and Amanda (nurses). THANKYOU ALL!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a patient
21st November 2019

It was such a scary place when I first arrived 6 weeks ago, and its become something of a 2nd home. Apart from a couple small hiccups, my appointments ran on time, all the staff were AMAZING, they made me and my guests feel so welcome and reassured. You are all angels for the work you do!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Resources

Short link to review University College Hospital: http://iwgc.net/eb6ct