Reviews
Reviews
Booking the appt was easy and staff were really helpful
In sorting out my insurance issue. On the day the service was excellent, but .. see below.
My husband was treated very well indeed
Brilliant care - fast, informative with great communication, friendly and relaxed
The hospital was very pleasant environment. Staff were caring and cheerful and seemed happy in their work. Felt hospital was up to date and modern with latest technology.
Simple reason is the phlebotomist was in a rush, couldn't be bothered to make sure she found the vein, she punched the needle in at 1m of a distance without feeling the surface (as phlebotomists should do), pulled iut the needle and rushed to tell her manager she finished her shift.
As a result I have had an extremely bruised spot around the area where she took the bloods, and not only is it a visual bruise it is actually a bump and painful. So quite frankly unprofessional phlebotomist.
It was excellent from entry to exit and with all involved with my treatment
The nursing care, support and attention Trevor received throughout his stay was exemplary. He had a fantastic holistic team that were focused on making sure all aspects of his needs were assessed with clear practical recommendations.
His nurses and nursing aids were wonderful with him, respectful at all times, caring, encouraging and calm even when he was very unwell.
Our huge thanks go to Lucky, Ryan, Lovine, Klaudia, Arianne for all they did for Trevor day and night (and the many others that I got to know less well), as well as the amazing and thoughtful OT and speech and language teams.