Spire Bushey Hospital

Heathbourne Road, Bushey, Hertfordshire, England, WD23 1RD
 
1 2 3 4 5 66 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a patient
2nd April 2020

I had a biopsy at very short notice by Dr. Kuma and was given great care and attention at a busy time along with other patients.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
6th March 2020

I was taken on-board as a day-patient (morning in/afternoon out). Great choice on the light menu, all fresh. Staff very polite and accommodating. Front desk insanely helpful going an extra mile for me which was a super big bonus. I cannot thank them enough. There's only one thing that could be improved in my opinion. As you never know what time is the surgery (early morning, noon, afternoon, evening) you don't know what to plan for. I was the lucky one being taken to the operating room early in the morning, therefore, I was provided with a nice brunch right after the surgery. I wasn't able to get back home until early evening so had to stay in the hospital slowly getting hungrier and hungrier. You'd expect, a situation like this could be easily planned for and I should have taken some snacks to look after myself, but the truth is when you're expecting a surgery, the stress takes over, and planning tends to fail. I'd expect the hospital to offer me at least a paid-for lunch/supper menu but it wasn't an option despite being a private patient. I think, if properly planned, it could add A LOT to the overall experience. One more thing. Nursing. A bit less on their shoulders could improve the experience as well, as it felt like they had always something else to do and were rushing through the procedures and questions needing to go and check another patient/paperwork so I felt uncomfortable asking them (my nurse) any questions. It could have been only me, as I have never been to a hospital before, but may be worth mentioning.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th February 2020

Easy access, very helpful and polite stuff. Clean,good organized hospital,not perfect but perfection is hard to reach specially where a group of people are involved in working together and understanding priorities in the same way. Overall really good and definitely recommend this hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
30th January 2020

Nice environment to be seen in, clinically clean and all staff friendly and approachable

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Written by a carer
21st January 2020

Dr Thakur was great at listening and addressing our concerns; coupled with this she was very personable and displayed a genuinely caring nature.

Recommend
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Dignity/Respect
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Written by a carer
13th January 2020

Very nice relaxed hospital. Well trained staff and professionals run the place

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Dignity/Respect
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Written by a patient
19th December 2019

I was in as a day patient for a hernia repair op. Since I have a pacemaker it was necessary for the hospital to arrange for the presence of a cardiology technician and this was easily accomplished. I was treated with courtesy and consideration and the nursing staff were efficient and sympathetic.I was able to leave the hospital that same evening.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th December 2019

I can not fault any of the staff at aspire, Harpenden. They were all amazing, kind professionals who made my stay the best it could be. Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Written by a patient
19th December 2019

My one criticism is that, on my second operation on my cataracts in 2 weeks, I was asked to go through the admissions questions 4 or 5 times by separate people, even after I had given all the information on my first admission 2 weeks perviously. It's difficult to understand why this information cannot be digitalised so all staff can access it. After all, I have been a patient for various matters there for a number of decades so a central information system would be a big help.

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Cleanliness
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Written by a carer
12th December 2019

Lovely hospital lovely staff!

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Resources

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