Dr Wai Gin (Don) Lee was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
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Written by a private patient at Fitzrovia Hospital
23rd January 2024


I had the pleasure of a consultation with Mr Lee recently. I found him friendly, knowledgeable and very approachable.

12th February 2024
Response from Dr Wai Gin (Don) Lee

Thank you for your kind feedback. It is very much appreciated.

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11th January 2024


very strict with whom he sees in his clinics. Doesn't seem like he will take an add on job to help the service/team or if does will make it clear that he is doing a massive favour. I understand Doctors have a very tight schedule but it would never kill to go the extra mile for the patients and the team.

12th February 2024
Response from Dr Wai Gin (Don) Lee

I do apologise if this was the impression I gave you. I have responsibilities to all my patients and the staff I work with. Therefore I have to be fair in what I do as that is expected of me and my ethical principles. There are times when I may need to focus on an urgent issue and delegate appropriately to others to manage other issues. Please contact my Royal Free PA at rf.diagnosticurology@nhs.net or UCLH PA at uclh.enquiry.andrology@nhs.net with your concerns so that I can address them in confidence. Best wishes.

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Written by a NHS patient at University College Hospital
10th January 2024


This was my first (telephone) consultation and I felt confident that I could speak about my concerns and problems. Dr Lee listened to what I had to say and he made it clear what the next steps were. I look forward to seeing him in clinic.

12th February 2024
Response from Dr Wai Gin (Don) Lee

Thank you for your feedback. I am pleased that you felt listened to and that I could help.

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Written by a NHS patient at University College Hospital
11th December 2023


I was happy with my consultation, understanding and professional.

8th January 2024
Response from Dr Wai Gin (Don) Lee

Many thanks for your feedback.

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Written by a NHS patient at The Royal Free Hospital
6th September 2023


He has given good advice, listened to my situation carefully, and clearly listed the different steps to my future recovery. For improvement, it's less for him and more for hospitals. I think there should be more help available post-surgery, it was not ideal that I could not contact a professional that was educated on my issue without spending 17 hours in A&E, followed by a further 7 hours in A&E the following week.

17th September 2023
Response from Dr Wai Gin (Don) Lee

I am very sorry that you had a poor experience in A&E following surgery. I trust that I was able to offer you appropriate help once you were able to get in touch with me. All the best with your recovery.

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Profile

Don Lee is a consultant urological surgeon with a subspecialty interest in andrology, microsurgery and penile reconstruction.