Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Royal Free Hospital
2024-11-27
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 27th November 2024
long wait but otherwise fine
The Royal Free Hospital
2024-11-15
Person
1
5
0
Written by
Written by 15th November 2024
My best mate F, 89yrs old had a fall last Friday. Spent nearly 3.5hrs on the floor. Ambulance eventually go him to Royal Free Hospital.
Staff at Royal Free think they’re above scrutiny and can do as they please.
You never can speak to the nurse on the phone no matter how many times you ring (if they bother to pick up).
You are disruptive if you show up out of visiting hours (despite flying in from Spain) they don’t care.
And in a dismissive manner, tell you to go and stand or sit by the patients bed until the GP comes by.
GP told me he’s seeing one other patient and will be straight back. An hour later GP returns.
When I voiced my concern that the Royal Free staff have not contacted the patients next of kin in Derbyshire about the patient’s diagnosis to F’s GP- Dr Kumar he looked nonplussed and shrugged his shoulders. Not my problem.
They could care less about the older generation. It’s a disgrace.
The Royal Free Hospital
2024-11-05
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 5th November 2024
Excellent Hospital
The Royal Free Hospital
2024-09-20
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 20th September 2024
N/A
The Royal Free Hospital
2024-09-15
Person
1
5
0
Written by
Written by 15th September 2024
The care was disgusting I was left in a room on my own after pressing the buzzer sitting in vomit and blood for hrs.
Urine samples were left for days and the general care was not good
The Royal Free Hospital
2024-07-30
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 30th July 2024
Well done everyone a quailty service all in time knowledgeable consultant
The Royal Free Hospital
2024-07-09
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 9th July 2024
Superb emergency care of the blocked kidney by Miss Fiona McCaig and team.
Excellent nursing care
The Royal Free Hospital
2024-06-22
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 22nd June 2024
I was in the stroke ward
It was very Dirty
Nurses very unfriendly
Every request elicits a sigh
I had a very high temp in the night and nobody came to check.
Nobody explains anything or gives an update
Glad to be going to the rehab unit and out if this ward
The Royal Free Hospital
2024-06-14
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 14th June 2024
I was treated awfully , robbed in the ICU , nurses were not very nice to me , ignored for months and months. Got worse , complaints department waste of time , pals has and always has been useless. Sorts nothing. patient safety people waste of time hasn't improved nothing happened from it. , consultant and team doesn't care one bit.
Got worse , what I have is bigger now and grown and detoriated.very unclean aswell with lacking facilities
Absolute nightmare of a hospital , and care well ....non existent. Just get worse on the NHS. And not cared for. The NHS make you worse
The Royal Free Hospital
2024-04-30
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 30th April 2024
Re consultant seen:
Most grateful to this very empathic and helpful Consultant. I escorted an elderly patient for a second opinion as she did not fully comprehend the complexity of her condition, treatment or barriers to surgery. Mr Parag Jaiswal was an attentive listener and showed a patient and caring attitude. He explained the various issues about potential surgery and medical complications in a completely understandable way. Although this surgeon will not be treating this lady she was offered explanation and reassurance.