The Royal Free Hospital

The hospital is working flat out to cope with the demand yet still manages to retain the kindness thoughtfulness and politeness making things so much easier for the patients

I was diagnosed with breast cancer in April 2015, had a mastectomy under the care of Prof Keshtgar, then chemotherapy and radiotherapy under the care of Dr J King and have in the last year had reconstructive surgery under the care of Dr Daniel Marsh. I am very grateful for the high standard of care I have received from all departments and would like to say a special thank you to 2 North the day unit in which I had my chemotherapy, contrary to my expectations it is not a depressing place to be, the staff are professional.very kind and create an upbeat atmosphere. Dr Daniel Marsh and his team have also been very supportive and allowed me to make my decisions about whether to go ahead with the reconstructive surgery based on the thorough information they made available, I am very glad that I went ahead with it. Thanks to to the breast clinic, Prof Keshtgar was a lovely man in whom I had total confidence and will be sorely missed.

I had a horrible experience in a&E the nurses are extremely rude your waiting hours are disgraceful I understand that you are very busy but I was booked into a&e at 11.15am and didn't get a bed till the next night at 3.20am that is disgusting in had 2 seizures and was treated with no respect I would not even bring my children here i think it's disgusting the way you run the hospital

supper good

The treatment I received from everyone concerned before my operation was faultless. The information I received after my operation about my recovery time and discharge/leaving the hospital was a bit patchy with nurses changing shifts/having their breaks so there were a couple of crossed wires. I had to search people out to ask if I could leave which was a bit frustrating as I was also trying to link up with my wife who was collecting me and having a nightmare finding somewhere to park.