royal-free-hospital

The Royal Free Hospital

Pond Street, London, England, NW3 2QG
 
107 reviews

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Written by a NHS patient
9th July 2024


Superb emergency care of the blocked kidney by Miss Fiona McCaig and team. Excellent nursing care

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Written by a NHS patient
22nd June 2024


I was in the stroke ward It was very Dirty Nurses very unfriendly Every request elicits a sigh I had a very high temp in the night and nobody came to check. Nobody explains anything or gives an update Glad to be going to the rehab unit and out if this ward

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Written by a NHS patient
14th June 2024


I was treated awfully , robbed in the ICU , nurses were not very nice to me , ignored for months and months. Got worse , complaints department waste of time , pals has and always has been useless. Sorts nothing. patient safety people waste of time hasn't improved nothing happened from it. , consultant and team doesn't care one bit. Got worse , what I have is bigger now and grown and detoriated.very unclean aswell with lacking facilities Absolute nightmare of a hospital , and care well ....non existent. Just get worse on the NHS. And not cared for. The NHS make you worse

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Written by a NHS patient
30th April 2024


Re consultant seen: Most grateful to this very empathic and helpful Consultant. I escorted an elderly patient for a second opinion as she did not fully comprehend the complexity of her condition, treatment or barriers to surgery. Mr Parag Jaiswal was an attentive listener and showed a patient and caring attitude. He explained the various issues about potential surgery and medical complications in a completely understandable way. Although this surgeon will not be treating this lady she was offered explanation and reassurance.

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Written by a NHS patient
4th April 2024


Great care and attention provided at all times prior, during and post surgery

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Written by a NHS patient
21st February 2024


I have been to the RFH many times over the last few years, mainly due to cancer treatment and associated side effects. I have always been treated with excellent care, attention, professionalism and respect. And this was particularly so as my main cancer treatment was during Covid. My recent treatment continued with this high standard of service "delivery". Given the long standing (unnecessary in my view) pressures on the NHS to be able to be consistent in maintaining these high standards is exemplary. Long may this continue and thanks to all staff involved.

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Written by a NHS patient
10th February 2024


Every staff member we encountered was kind and helpful at all times, the premises were relatively spacious and clean. All showing what great (yet underpaid) people work at The Royal Free Hospital.

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Written by a NHS patient
24th January 2024


Thank you to the Doctors, nurses and staff that looked after me. From consultation, operation and recovery, professional, caring and friendly.

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Written by a NHS patient
16th October 2023


I received great care

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Written by a private patient
14th September 2023


Whilst the decor is a little dated and the infrastructure needs some updating the nursing team - and that’s the bit that matters were outstanding! Fantastic care - nothing was too much trouble.

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