Mr Vipul Patel was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Reviews

 
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Written by a NHS patient at The Elective Orthopaedic Centre
13th January 2022


Just before the pandemic I developed a frozen shoulder- I don’t know how or why. I had started the process of X-rays and physio and then we went into the first lockdown with NHS being deployed and an anxiety about performing steroid injections. I couldn’t sleep, the pain was excruciating and it really impacted my life. Eventually I got a steroid injection which helped the pain but my range of movement was significantly impacted and it was still painful if I used the muscles. Mr Patel and his team saw me and were extremely helpful. Most important he listened to me and what mattered to me ( simple things such as fastening my bra, putting my hair up and more complex things such as swimming and exercise). He suggested a manipulation under anaesthetic or a shoulder arthroscopy. He explained both procedures and I opted for the arthroscopy. I had the operation 6 weeks ago and it has made such a huge difference. Sure I have some way to go with getting back full pain free movement and strength but I am well on the way. The physio team have seen me and progressed the exercises. It can be worrying to go under anaesthesia and I will never ever forget the nerve block and not knowing where my arm was when I woke up, but I am so glad I had the procedure. I would whole heartedly recommend Mr Patels team and I thank them all so much.

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Written by a private patient at Spire St Anthony's Hospital
21st December 2021


It would be a strange thing to say I enjoyed my injury and obviously wish it had never happened, however if you could choose the dream team Mr Patel would be the head man. 100% professional and such a nice man. Handled everything amazingly and I would have no hesitation whatsoever in recommending him as the man to go to. The team around also a big help and his secretary Mala is a complete honey. I really can’t say enough good things about my experience and I’m so grateful for the first class journey I have experienced. Dean Ward

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Written by a NHS patient at St Helier Hospital
16th December 2021


I found Vipul Patel to be friendly, informative and put me totally at ease before my operation and his professionalism was equally as commendable during my post operation appointment.

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Written by a private patient at Ashtead Hospital
12th October 2021


I saw Mr Patel by private appointment for a Bicep Rupture recently. Mr Patel, spent a few minutes diagnosing me. He then advised me of next options. If i was to describe his demeanour, i would say disspassionate, uninterested. He certainly didn't inspire me with confidence. I have never had surgery before and asked him some simple questions initally, as the conversation continued (nuder 5 minutes!) he kept directing me to do reading on his website as he hurried me out the room, not what i was expecting. The following week i was rung up by his assistant, who was both rude and happy to put me under a lot of pressure to do surgery. When he 'found out' i was getting a second opinion from another Consultant (as advised), he got upset and refused to conduct my surgery. I wouldn't recommend this Consultant to others.

10th November 2021
Response from Mr Vipul Patel

I am sorry you feel this way. This review, however, is an inaccurate reflection of the facts. It is unfortunate that you chose to interpret our efforts to arrange timely treatment for you as “pressurising” you to have surgery. I saw you on a Friday (a few days after your injury), carried out a thorough consultation, diagnosed your condition, advised you of the treatment options including the option of surgery. I advised you of the benefits of surgery and described the risks in detail, including the implications if one of the more serious risks materialised. I advised you of the recovery and rehabilitation that follows surgery. I answered questions from yourself and your mother who was accompanying you. The consultation took at least 20 min. When surgery is discussed as an option, there is a lot of information to take on, and as a supplement to the consultation, I advised you to read the information on our website at your convenience over the weekend to aid your decision-making. I suggested that you then let my secretary know on Monday whether you wished to have surgery. I also personally escorted you around to the Radiology department to arrange an urgent MRI scan for you. Most young patients will benefit from and choose to have surgical repair for distal biceps ruptures. Surgery is best carried out early as delay in surgery makes it more challenging. Furthermore, organising surgery involves a minimum lead-time of 3 days to arrange preassessment and Covid-19 testing. There was a slot available for surgery the following Friday. Having not heard from you by Tuesday, my secretary called you to enquire whether you had come to a decision. You informed her that you wanted some more time to consider this. My secretary informed me that you felt pressurised to make a decision. I asked her to call you back to emphasise that you should not feel pressurised to make a decision and to take your time. You telephoned her shortly afterwards to indicate that you wished to proceed with surgery. My secretary proceeded to book your surgery with the hospital. Whilst she was liaising with the hospital to arrange your preassessment, she was informed that a second booking had been received (from another Consultant) for your surgery. Given this information, we cancelled the booking that we had reserved with the hospital. You have not contacted my office since (nor did you inform us that you had sought treatment with another consultant). I hope your surgery went well and I wish you a speedy recovery.

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Written by a NHS patient at St Helier Hospital
10th October 2021


I was operated on by Mr. Patel in Oct 2019 for a total Shoulder joint replacement. Mr. Patel and his team gave excellent care and I have been very pleased with the outcome with full movement and virtually no pain - recovery was tough and lengthy but that was to be expected. Mr. Patel was kind and professional throughout and took time to explain the process and what to expect from beginning to end. I would definitely recommend him to anyone with arm and shoulder problems.

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Profile

I am a Consultant Orthopaedic and Trauma Surgeon with a special interest in the Shoulder, Elbow and Trauma. I have over 20 years experience in Arthroscopic, Reconstructive and Replacement surgery of the shoulder. I offer treatment for trauma and sports injuries in my areas of interest.
I endeavour to provide patient-centred care and strive for continuous improvement in my knowledge and skills.

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