St Helier Hospital

Wrythe Lane, Carshalton, Surrey, England, SM5 1AA
 
1 2 3 4 5 29,226 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
5th July 2021


Been to St Helier Hospital this morning for a day case procedure. A big thank you to the amazing endoscopy team from the consultant to the nurses and other staff involved in my care. Thank you again team.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th April 2021


Very pleased with everyone in the Davies Unit for Nephrology. What a lovely experience! The wait time was a tad bit longer but utterly rectified via the staff’s politeness, warmth and openness. Very friendly and considerate staff! Absolutely first class treatment and I’d go as far as to say this department offers excellent service on par with Chelsea & Westminster and Brompton equivalent.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
16th March 2021


I’m a patient who was redirected 5 times to an incompetent person. I have a severe health condition and they lost my appointment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th November 2020


Every member of Ms Haques staff was welcoming and kind. I would like to thank them for their wonderful caring manner. Ms Haque herself is charming and makes you feel at ease. She is through, care and very professional. Thank you all so much for your kind care I received.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th October 2020


Most disappointing hospital. Told to arrive at 7 a.m. and, with other patients, found doors closed. Very cold standing outside. Opened after a few minutes and my name was not on the list. Delay. Delay also for those on the list as the lady receiving us did not know the door access code. Eventually, a call to a ward confirmed that I was on the list and I was allowed in from the cold. This was very poor treatment. Brusque reception in ward with a question from staff as to where I was and why I was late! In registering this criticism I have experience of visiting Epsom and Ashtead hospitals where reception is far better than at St. Helier.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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