St Helier Hospital

Wrythe Lane, Carshalton, Surrey, England, SM5 1AA
 
1 2 3 4 5 29,223 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
18th November 2020


Every member of Ms Haques staff was welcoming and kind. I would like to thank them for their wonderful caring manner. Ms Haque herself is charming and makes you feel at ease. She is through, care and very professional. Thank you all so much for your kind care I received.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th October 2020


Most disappointing hospital. Told to arrive at 7 a.m. and, with other patients, found doors closed. Very cold standing outside. Opened after a few minutes and my name was not on the list. Delay. Delay also for those on the list as the lady receiving us did not know the door access code. Eventually, a call to a ward confirmed that I was on the list and I was allowed in from the cold. This was very poor treatment. Brusque reception in ward with a question from staff as to where I was and why I was late! In registering this criticism I have experience of visiting Epsom and Ashtead hospitals where reception is far better than at St. Helier.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th July 2020


The surgery I received was first class, but the hospital facilities were not fit for purpose. The lifts were out of order, staff moral poor. It didn’t help having a person in the next bed with Tourette’s. I would not stay in that hospital again. I have received first class treatment as an outpatient.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
11th May 2020


Thank you so much for great support provided by the NHS staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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