ashtead-hospital

Ashtead Hospital

The Warren, Ashtead, Surrey, England, KT21 2SB
 
1 2 3 4 5 47 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a private patient
19th June 2021


Total understanding ; respect , attention and efficiency.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
13th June 2021


I was lucky enough as an NHS patient to attend what is probably known as a Private Hospital. I was not treated any differently from paying patients. Tha care was exceptional and to have a private room after my operation was great.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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1 2 3 4 5
Written by a private patient
5th May 2021


Excellent experience at Ashtead Hospital. I was really impressed with the infection control measures in place and felt reassured that everything possible had been done to protect patients. The Staff were friendly, kind and helpful. Well done Sister Gill, you've got a lovely team.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
22nd April 2021


Mr Petrarca and all the staff were so kind and understanding making me feel at ease. The post operative care is amazing with follow up phone calls. I would certainly recommend to future patients.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
20th April 2021


1st class treatment and staff experienced during all my visits

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
26th March 2021


Both Mr Petrarca and Ashtead Hospital are worthy of high praise for their customer focus and delivery of patient care including follow up phone calls after the operations. Everyone I met at the hospital was professional, friendly and took time to introduce themselves and explain what they were about to do. The hospital supplied informative booklets about what to expect both pre and post cataract operation which I found very useful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a private patient
17th February 2021


I found my care at Ashtead Hospital to be exemplary. The staff could not have done enough to make my stay as comfortable as possible.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
Written by a patient
30th December 2020


My procedure/surgery was done to the highest standard especially considering the Covid-19 pandemic situation. The only challenging thing I found with my treatment was the three way communication/opinion with the physiotherapist and consultant. Their opinions differed quite a lot and I was only given the 8 weekly sessions my consultant asked for and was signed off as soon as possible after that. I do believe the hospital had major constraints due to the Covid-19 pandemic but all the same this was quite disappointing. Communication between consultant and physiotherapist without me having to be the go-between would be better.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
12th December 2020


All staff from reception through Covid swab nurses, ward nurses and auxiliaries to the theatre teams were highly professional, communicative and friendly. Thank you for keeping up your work and standards despite Covid-19, and for handling Covid precautions so well to help us all feel safe.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
13th November 2020


A fantastic facillity which is clean, bright and relaxing. Also filled with excellent, kind and caring staff. I would thoroughly recommend to others.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Resources

Short link to review Ashtead Hospital: http://iwgc.net/eb3m8