Mr Matthew Trotter

Written by a patient at University Hospital Coventry

He,and all his clinic staff, were extremely friendly, polite, professional & helpful. Mr Trotter took the time to listen to me and take note of everything I said before fully explaining my audiology test results to me in terms that I could easily understand. His explanation of how it was affecting me was spot on. He conducted a physical examination of not only my ears but also my mouth and nose and when I mentioned Nasal polyps he did a further examination with a scope ruling this out. His advice on how to take things forward was appreciated , both for my hearing and my nasal congestion. Despite it being an extremely busy clinic Mr Trotter made me feel,during my consultation,that I was the only patient there that mattered. I personally thought that the consultation was relaxed but extremely thorough . I was extremely happy with the care and treatment I received in the clinic throughout and in particular by Mr Trotter. The only criticism I can make is that after booking in you are seated in a general waiting room with several other clinics so there is quite a bit of background noise. You are called through by a nurse at the door some distance away and as It is a hearing clinic there was a lot of looking at each other when a name was called ( comedy gold)

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Listening

Written by a patient at Spire Parkway Hospital

what a lovely man, made me feel so at ease. I have anxieties regarding my health but nothing was too much for him. He answered all my questions and wasnt ushering me out the door. would definitely recommend him.

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Listening

Written by a carer at Spire Parkway Hospital

Mr Trotter has been looking after my son for the last 18months or so, he was 6 I think when we began. From the initial meeting he not only put me at ease but interacted with my son on his level, answering ALL of his questions, whether they were actually related to his ear or not! My son loves going to see him and I think is a little sad that he doesn't need to anymore. My son has seen Mr Trotter for many consultations/check ups as well as a day in hospital to have his ear drum repaired under a general anaesthetic. He made sure were looked after from start to finish, checking on my son in recovery as well as later on, and he came to see me whilst he was still in recovery to reassure me. I cannot recommend Mr Trotter enough, I have seen other ENT consultants in the past and Mr Trotter surpasses them all. Also a big thank you to Mr Trotter's secretary Alison who is really helpful and efficient!

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Listening

Written by a carer at Spire Parkway Hospital

Dr. Trotter was friendly and took time to explain in details the different aspects of treatment and procedure. My 3 year old was always happy to go and see him.

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Listening

Written by a patient at Spire Parkway Hospital

Really friendly, was very thorough with his explanations. Very reassuring, would definitely recommend.

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Listening