Mr Saifal Turk was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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30th January 2024


The appointment with Mr Turk was a very positive experience. My husband, who has dementia was put at his ease and felt part of the consultation even though I had to do much of the talking. Mr Turk explained everything in enough detail for us to understand without seeming to be in any way patronising. We came away from the hospital feeling reassured and very happy with the professional yet friendly consultation.

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Written by a NHS patient at Royal Lancaster Infirmary
21st January 2024


I found Mr Turk to be very approachable, attentive and kind. He reassured me straight away and checked that he had understood my problems. He then explained clearly how he felt we could proceed and gave me a ‘map’ of the near future and how I could trigger the next steps of treatment when I reached a certain point of difficulty with my self catheterisation. He was patient and allowed me time to absorb this. When I asked about the procedure he explained that technology had moved on since 2016 when I had the last procedure and that it should not be as complicated as I feared. He said I would no longer need annual cystoscopes which have caused me trauma in the past. I felt I had been treated with sensitivity and respect. I said to my partner, who was there also, that I felt a weight had been lifted from me just having that meeting and having a plan . She agreed with my other reflections here. I asked if I could have any support to check in with if minor difficulties arose and so he gave me contacts for the urology nurses. I felt he was thorough and conscientious and I feel very grateful for the opportunity to meet Mr Turk and have the consultation.

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Written by a NHS patient at Royal Lancaster Infirmary
16th January 2024


I had my first consultation with Mr Turk four days ago having moved to Cumbria from another part of the country. I have had two types of cancer, one of which (prostate) recurred in 2023. My opinion of Mr Turk is that he is a superb Consultant. He understood my situation quickly and set about arranging my future surveillance immediately. Indeed, I have already received by post a copy of his detailed notes of my consultation. His bearing and manner instilled confidence in me that I am going to be well looked after in the coming years. Altogether, a first-class experience. Mr Turk is a credit to the NHS and I feel that his patients are lucky to have him.

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Written by a NHS patient at Royal Lancaster Infirmary
1st January 2024


Mr Turk put me at ease and quickly confirmed the absence of any indicators of prostate cancer. He prescribed medication which has helped in my incontinence.

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Written by a NHS patient at Royal Lancaster Infirmary
30th December 2023


I had a consultation with Mr.Turk in November 2023, regarding my enlarged prostate. Mr.Turk was very kind with his time, and answered all my questions, even though he was very busy, with a full waiting room of patients waiting to see him. Mr Turk talked me through the options and the procedures that were available to me. I have to decide which procedure to undergo, and Mr. Turk wanted me to take my time to think it through, and did not put me under any pressure what so ever. We talked in detail about the operation and the possible outcome. He looked me in the eyes, the whole time, and I felt very comfortable that this surgeon new what he was talking about. Mr.Turk shuck my hand, and I left the hospital feeling like this surgeon has my best interests at heart.

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