Royal Lancaster Infirmary

Ashton Road, Lancaster, England, LA1 4RP
 
1 2 3 4 5 47,531 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
18th February 2021


Seen at the orthopaedic clinic and radiology for X-rays. Exemplary care from all staff during the covid 19 pandemic. All the staff were amazing, thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
16th February 2021


Lancaster infirmary ward 20 - my relative is being treated after covid, I spoke to a nurse on the telephone who told me, they were short staffed and that I should go in and feed her like other patients relatives are, even though this ward had covid patients on it, I was very confused and shocked by this very sharp staff member, as we have been told not to visit hospitals let alone covid wards

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th January 2021


Thank you all

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
10th January 2021


Nice staff

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
19th December 2020


Staff are very supportive whilst I was emotional after the operation

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th December 2020


Great staff, very friendly

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th December 2020


All staff are very caring. Excellent team. Bless you all

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a carer
19th December 2020


Great friendly staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Written by a patient
17th November 2020


I have only been an outpatient. The treatment I have received on each occasion has been good and all the staff very pleasant.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
9th November 2020


My treatment was primarily at the Westmoreland General Hospital as well as Lancaster Royal Infirmary. Staff always caring and attentive. Very clean environment. I was made to feel totally confident in all the staff. When undertaking Urodynamic Tests the room was inappropriately cramped. The staff made up for my concerns. They were very professional, but having to undress behind an inadequate screen must be disturbing for some people.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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