Ashton Road, Lancaster, England, LA1 4RP
The care given by all the staff on ward 16 was outstanding. From the consultant down to the cleaners I was treated with respect & compassion. They were all kind, caring, friendly & totally professional. The whole time I was in the care of ward 16 was a good experience. I appreciated everything beng explained to me & being treated as an individual. The ward was well equipped & spotlessly clean. I cannot fault the service I received.
Can't praise all the staff enough for their care, professionalism and friendliness. Special thanks to Lisa and Teri who were always positive and cheerful as well as giving all the necessary information. Also to Mohammed who was very good at keeping me informed and talking through what had been done and the way ahead. A friendly ward with a genuine feeling of care for patients and their families.