westmorland-general-hospital

Westmorland General Hospital

Burton Road, Kendal, Cumbria, England, LA9 7RG
 
1 2 3 4 5 21,182 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
30th November 2021


Terrific hospital and staff. Two new hips, both ace jobs and now ongoing treatment for haemachromatosis (probably spelt wrong) with thanks for that too.

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Dignity/Respect
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Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Safe
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1 2 3 4 5
Written by a NHS patient
17th November 2021


I opted to have my hip replacement surgery at WGH, over Lancaster. I find WGH to be a clean friendly, hospital and I cannot thank the staff on ward 7 enough, for everything that they did for me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
17th November 2021


Friendly well organised environment making appointment pleasent and easy,

Recommend
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Dignity/Respect
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Written by a NHS patient
13th October 2021


I was transferred to Kendal after I had my op, the food was good, company was great and made friends that I still keep in contact with. Physio team were a great team and fun. Only thing I would have is that one nurse in particular was a bit of a bully and far from pleasant. She had poor service user/ colleague empathy, it was very much do as I say or else attitude, fortunately she was only on duty once during my stay.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Staff
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Written by a NHS patient
7th October 2021


The whole experience was very good. Excellent organisation and Staff were on the whole very caring. Theatre staff and physios excellent and very reassuring.

Recommend
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Dignity/Respect
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Written by a NHS patient
21st September 2021


The staff, Nurses and Consultants in the cystoscopy unit were very friendly, chatty, and kept me calm. This was my second camera into my bladder, I felt safe, at ease and the constant George was funny and explained everything. excellent quick service..

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a NHS patient
25th August 2021


I have had two operations at this hospital. The first was about five years ago to repair a hernia. The second was on 23rd July 2021 when Mr Nabili repaired a cataract in my left eye. My hospital reference number is RTX8545588 and my name is Adrian Thompson. My personal thoughts regarding my experiences at this hospital I can only describe as Top Notch. All staff from reception through to cleaning ladies and Doctors and nursing assistants were outstanding. I regard myself as an easy going man and was pleased to find that everyone at the hospital was happy to engage in general chat, not only with myself, but from what I saw, with all patients alike. Such interaction, in my opinion is vital to allow people to feel relaxed in what for many could be a stressful time. If I ever need further hospital treatment then this is going to be my first choice. Both my procedures were 100% successful, . I thank you all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Safe
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1 2 3 4 5
Written by a NHS patient
13th July 2021


Westmorland Hospital served me with great speed, efficiency, care and expertise. Many thanks to all the staff. Alan W.

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Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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Written by a NHS patient
24th June 2021


In this time of lock down I have the upmost praise for all staff who cared for me they do an amazing job never complaining & always cheerie

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Cleanliness
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Written by a NHS patient
27th May 2021


I had surgery at westmorland hospital all the staff were brilliant, I felt safe and taken care of every step of the way ,things clearly explained to me and made nothing was too much trouble. They are heroes in blue

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Resources

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