Reviews
Having been in the NHS system a while with my daughters bad knee, Giles Pattison has now given us answers and signposted us in the right direction.
Thank you
Dr Pattison has been great over the last few years with my daughter. He talk to her at her level and explains everything well, as well as to me and my husband. Dr Pattison listens to our concerns and nothing seems too much trouble.
My 13 year son managed to slip on ice breaking his right arm quite spectacularly, he needed surgery to pin the bits together . Mr Giles Patterson explained the procedure really clearly, and we both found him to be very personable, he put us at ease . The operation went very well , Mr Giles Patterson came to see us before we left for home and showed us the before and after X-rays and explained what he had done. . I feel my son was in very capable hands , and I’m thankful that we have such amazingly talented surgeons in the UK .
I visited for a 1 week review with my 5 year old grandson who had a displaced distal fracture of radius and ulna.
The care given by clinical staff was very good. They were caring and helpful. Listening and interacted well with my grandson. Mr Pattison in particular is approachable, gently confident and a good communicator.
It is good that there is a dedicated paediatric A/E dept and clinic which is child friendly with toys , friendly surroundings and water available.
The system could be improved if the discharge letter given to parents explained the review. So, if an X-ray is needed before clinic, this should have details for the parents on the letter and explain that X-ray requests are now electronic. The clinic reception staff should know this and not insist that the child needs seeing by a doctor in clinic first despite what is written in medical jargon on the present discharge slip.
Signs to X-ray reception could be clearer to avoid accessing clinical areas inappropriately especially with a child.
It would be good to have a dedicated theatre for emergency manipulation to avoid children having to be admitted including overnight stays ( at present adult emergency procedures preclude this)
I mean all these comments to be constructive. I have enormous respect for The NHS and all it's hard working and dedicated staff.
I am very great fI'll for Mr pattison work
Profile
I am an orthopaedic surgeon who specialises in children's bone and joint disorders.
I work at the University Hospital in Coventry, part of UHCW NHS trust.