Dr Hywel Jones

Written by a NHS patient at Springfield Hospital

I went into hospital feeling very nervous about my operation (FESS) and Dr Jones couldn’t have been more reassuring! He came to see me beforehand and his friendly approachable manner made me feel instantly better. When i was taken to the anaesthesia room I was anxious. Dr Jones had some trouble finding my veins (people always have this issue so no surprise there from me!) He gave 2 or 3 attempts which were surprisingly painless! He then explained he didn’t want to just keep trying and keeping me anxious, as it wasn’t fair for me, and discussed giving me a gas anaesthetic that would put me to sleep, then he could keep trying the canula without me being hurt or scared. I agreed and he talked me through absolutely everything. His head was directly next to mine and he even described to me how it would feel and how it would smell. As I felt myself drift I remember saying “just tell me I’ll be ok” and he completely kept reassuring me in such a soft calmed way and I fell to sleep with that kindness. I hope anyone else with anxiety gets to have the lovely Dr Jones!

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Listening

Written by a NHS patient at Springfield Hospital

The Time taken to explain clearly and carefully was excellent, giving me full confidence in the whole procedure. I lightness of approach and a very friendly attitude also gave me the total belief in his expertise.

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Listening

Written by a NHS patient at Broomfield Hospital

I went to Broomfield Hospital on the 3rd August for surgery for Breast Cancer. I was very nervous about the surgery. Dr Hywel Jones ,my anaesthetist, came out to see me, and could see i was very anxious. He took the time to talk me through what was going to happen, but in a very relaxed and humorous way. He put me totally at ease. When i went to the theatre he continued to keep me informed. Next thing i knew i was sitting in a chair, coming round, and Dr Jones was sitting next to me, chatting in his humorous way. He has a lovely way about him but still remaining very professional. He and the rest of the staff made the whole experience a more pleasurable one. An amazing Dr, Very good at what he does. Excellent

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Written by a NHS patient at Springfield Hospital

Dr Jones was very thorough, took time to explain everything and provided me with a useful fact sheet. He was reassuring and made me feel comfortable and at ease prior to surgery.

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Written by a NHS patient at Springfield Hospital

Just had my second knee replacement surgery and although I knew what to expect I was still nervous. Dr Jones put me at ease before the op and after. In my opinion he combines total professionalism with good humour and approachability.

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