Ms Adeola Banjo

Written by a private patient at Psychiatry-UK

Ade would often overlook messages I sent her or details of messages I sent to her and not choose to reply at all. I was having problems with my heart rate and questioned whether I should be on the meds and she would regularly tell me it was my decision not offering any real professional advice.

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Written by a NHS patient at Psychiatry-UK

Ade has been a great help to me and has been very helpful throughout the course of titration as well as after being signed back off to my GP. Thank you very much Ade, you've been incredibly helpful.

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Written by a NHS patient at Psychiatry-UK

As a long-standing healthcare support worker. I really have to be honest here mental health nursing has been a challenging role in nursing. however, in NHS settings nurses always sustain injuries from service users. within nursing as a profession, I will always advance the female nurses to work in acute wards rader than working in the piccu or learning disibilities settings.

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Written by a NHS patient at Psychiatry-UK

Ade was always very quick in responding to my messages, and sent all the info she could to answer any questions I had about the medications I was trialling (along with advice, tips, best practice, etc.) She outlined all the options on what doses and schedules to try, and provided me with great support and guidance, the whole way through titration. I was comfortable discussing my troubles, thoughts and theories with Ade. She was always supportive and encouraging, and helped me to be patient. She never gave the impression she was annoyed or frustrated with all my questions/rambling (even though this reaction would be justified, I can be a bit much. Haha). I felt I was in good hands. Ade is kind and helpful, and I am very grateful. Thanks so much. Best wishes.

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Written by a NHS patient at Psychiatry-UK

I was assigned Ade as a nurse for my ADHD medication titration via Psychiatry UK as an NHS patient. Ade was responsive but her responses often did not answer my questions and I did not feel that she read my messages thoroughly. I had many concerns and questions about my treatment and these were not addressed or explained even when I asked multiple times for clarification. As someone with communication needs, I try very hard to be clear and to ask specifically for what I need but a lot of Ade's messages were identical copy-pasted responses or did not thoroughly address what I had said. When I asked to change nurses to a nurse with more experience dealing with my conditions, Ade was very understanding and processed this quickly. I appreciate that as I have complex needs, it may be harder for me to find the right nurse, however I did feel very frustrated and upset about feeling that I was not being listened to and that my concerns weren't being taken seriously and my questions weren't being answered. I worked with Ade for several months trying to rectify the situation before deciding I needed to change nurse – it would have been better if Ade had realised that we were struggling to communicate and had offered further support/conversation about my needs, or suggested referring me to another nurse, rather than me needing to do this myself. Overall she seemed very nice but unequipped to support patients with more complex needs or wanting more input in their treatment.

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