Psychiatry-UK

Written by a NHS patient

Highly Recommend! The process has been really smooth, which is very helpful as I am someone prone to a lot of anxiety and they didn't give me any extra reasons to have to worry. A couple times I was locked out of my portal and called customer service and they were extremely kind and helpful. I did a lot of research for both of my assessors for ADHD and ASD and they were both kind, patient, understanding female assessors that I felt in confidently in good hands with and meant I was able to be a little less nervous before my assessments because of their positive reviews.

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Written by a NHS patient

Cant praise khalid enough. i was very nervous when we started the assessment, and right from the very start, Khalid made me feel relaxed and at ease and continued to do so for the entire assessment. It was very easy to build a good Dr/patient relationship and he was clear, kind and considerate the whole way through.

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Written by a NHS patient

You can tell they’re absolutely under huge amounts of pressure. That’s not an unknown by anyone. However, every time I engaged with anyone at PUK they were kind, listened properly, and acted on any needs I had. The wait was long to get to titration and to assessment but not as long as it was to get a GP to take me seriously enough to even refer me in the first place and I’m not going to pass my frustration on that to this process. It took 12years to get referred. As soon as I was, I was treated brilliantly, professionally and compassionately by everyone I came into contact with. This is not an easy process and particularly as a late in life diagnosis for autism and ADHD. In a perfect world, there would be face to face experiences and probably more check ins that go beyond tick boxes - but we are where we are and that’s not the fault of front line teams. The portal is a great feature and although it was overwhelmingly admin heavy, my feedback was listened to there too. Thank you for all the work you did to get me here. I would not be in the mental health state I am without it and for that, I will be so grateful.

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Written by a NHS patient

Once in their care, the waiting time is long but this is true everywhere, they were extremely helpful and supportive. Their systems work and titration was handled professionally yet with a very human touch. I have just completed this, and would highly recommend them.

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Written by a NHS patient

No improvement needed

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Written by a NHS patient

Good service

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Written by a NHS patient

I had a great experience from start to the end of titration with Psychiatry uk they were very informative and gave me lots of information and advice about how to manage my symptoms. What the right medication would be for me and monitored this closely throughout titration. My prescriber was lovely and really very supportive of my interactions with the medication etc. I couldn’t have been treated any better. Thank you ☺️

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Written by a NHS patient

I've been impressed by Psychiatry UK all along, they have been timely and informative in every communication, I have been kept informed all through the process and each step has been within the waiting times that are given on their website. Thank you!

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Written by a NHS patient

The whole experience has been fabulous. I was kept informed throughout, was involved in all decisions and felt very looked after throughout

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Written by a NHS patient

I was referred to Psychiatry-UK through the NHS Right to Choose pathway for both ASC and ADHD assessments, and I am very happy with the service I received. The entire process was well-managed and transparent, especially considering the long waits for similar services elsewhere. The online portal was straightforward to use for completing forms and staying informed. The clinicians who did my assessments were highly professional, empathetic, and took the time to listen to my experiences, which made the assessments less daunting. For anyone considering Psychiatry-UK, particularly for neurodiversity assessments, I would confidently recommend them. The team, including the administrative staff, were responsive and helped ensure a smooth process from beginning to end.

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