Written by a patient
25th March 2020
Exceeded my expectations by far for my ADHD diagnosis.
I went to my GP many times over the years to raise the question of ADHD diagnosis only to be shrugged off many times, was offered SSRIs as a solution which I turned down as the root cause was not depression or anxiety.
Recently a friend of mine went through the NHS referral system, we share may personality characteristics and once again I went to the GP, who had to be educated on the process. I eventually got a referral in Feb which is yet to come through. In the meantime I discovered Psychiatry UK, despite my apprehension of going through I eventually called after a lot of research, the team was incredibly supportive and advised me on the process.
After going ahead with the process and booking my first appointment, I did not expect much. However the level of detail the Dr went through with me was extremely reassuring and beyond what I expected, just to ensure I was correctly diagnosed and eliminating other possible symptoms.
The Dr went above an beyond I went through the titration process, again this was managed with compassion and efficiency. Having been in situation where I have delivered excellent customer service, I can happily say they have been one of the best companies I have deal with in the UK in this regard.
Throughout my experience, from start to finish I can say from my experience they are excellent.