Written by a NHS patient
31st January 2023
I used Psychiatry-UK via the Right to Choose option on the NHS, as this was recommended by my doctor due to the very, very long waiting times of the alternative local providers - and I'm very glad he did so!
The waiting times were surprisingly short compared to other options, and actually actively reduced while I was awaiting my ADHD diagnosis as they took on extra staff - it only took a few months, compared to 3+ years on some alternatives. The diagnosis itself was done with care and the doctor who spoke to me was great. Plus the forms I had to fill out had actually been written in an appropriate way to allow accessibility for my ADHD, which was great. Following this, there was an additional waiting time for titration, but it wasn't too long - plus the team at PUK are always happy to tell you exactly where you are in the queue and give a (surprisingly accurate) estimate of how long it'll likely be until you reach the front of the queue.
My titration team were fantastic and responsive throughout. The only thing I could criticise is that the information on repeat prescriptions was buried within a letter I received at the beginning of titration and no reminders were given, so when I actually needed to do this a few weeks later I struggled as that's not a very ADHD-friendly setup - this was surprising as everything else was made very accessible in that regard. But it was only a minor issue compared to the excellent service I received otherwise.