Ysbyty Gwynedd

Ysbyty Gwynedd 2015-07-06 Person 5 5 0

I have just been in Francon Ward and and i was worried the staff were fantastic. I can not praise them enough, even though there resources are tight and they need more beds more staff etc. they make everyone feel important and really care. Everyone I came across was lovely and helpful right to me leaving them on Friday at the lounge( who were brilliant too) thank you to everyone you made a horrible operation bearable.

Ysbyty Gwynedd 2015-06-12 Person 5 5 0

I have just had a complete hysterectomy.. From clinic to surgery I can not praise the hospital enough . From receptionist to surgeon everybody has been kind considerate and caring .The whole experience has been made so much easier to endure due to the whole team at Ysbyty Gwynedd. Thank you /Diolch

Ysbyty Gwynedd 2015-06-06 Person 5 5 0

I went into the Tudno Short Stay Ward at Ysbyty Gwynedd on 3rd June 2015 for a hernia operation. My overall experience was extremely positive. I feel that I could not have had better care. I was welcomed by friendly staff who appreciated how apprehensive I felt, this being my first time in hospital as a patient awaiting an operation. The ward was clean and well organised. The nursing staff were fantastic! They were kind, patient and very efficient - nothing seemed to be too much trouble. The nursing staff in the operating theatre area were efficient a friendly and succeeded in making me feel less apprehensive. The medical staff I saw - anaesthetist and surgeon made me feel confident about the outcome of the procedure. After the operation was completed my after-care was brilliant. The nurses were again exceptional. A slight medical complication caused a delay with my discharge and although it was getting late in the evening the nurses were again very patient and reassuring right up until I was able to leave. It is now three days after my operation and I am at home, feeling a little sore, but otherwise very well. From what I have written it is obvious that my experience at Ysbyty Gwynedd was extremely positive. I thank all of the staff I came into I contact with, but especially the nurses in Tudno Ward.

Ysbyty Gwynedd 2015-05-20 Person 4 5 0

On the several times that I have been here I have had first class treatment. My only quibble is the way that consultatns line up their patients for the day and you are often left waiting for an hour or two.

Ysbyty Gwynedd 2014-10-03 Person 1 5 0

My 95 year old mother went in with pneumonia. The consultant explained the X-rays showed partially collapse of the one lung. Various options were muted, in the end nothing was done. I was told she would have a scan. Never happened. Nobody kept us informed, we had to fight to get even small tidbits of information. We were told to wait after visiting hours and the doctor would come and talk to us. We waited and eventually the nurse came and told us the doctor had said she was too busy to talk to us. My mother eventually came home dressed in only a soiled nightgown and bed jacket, by car, in the rear seat with no seat belt. 14 years ago my father suffered badly at the hands of the staff here. Also my mother previously went to a&e after a fall and was kept waiting for 8 hours before anyone saw her, despite the number of times I chased them.

Ysbyty Gwynedd 2014-04-03 Person 1 5 0

Staff at this hospital are rude and arrogant. When challenged about clinical or procedural decisions they become defensive and secretive refusing legitimate requests for information. As regards my baby who was a patient they were going to move him for a non urgent operation to Alder Hey without discussing it with the family or obtaining consent. Would I recommend paediatrics - no.

Ysbyty Gwynedd 2014-01-10 Person 4 5 0

I was admitted into hospital on Tuesday 5 November, 2013 and remained there for 10 days - firstly on Ogwen Ward and then transferred to Tegid Ward. I had an internal infection, possibly due to a perforated appendix or colon and was severely dehydrated and weak. The care I received was excellent and after being given antibiotics and fluid intravenously I quickly started to recover. I subsequently attended the Day Surgery Unit on the 7 January, 2014, to undergo a colonoscopy - again, the care I received was excellent. I have 2 comments to make: i) Regarding the nursing staff - most nurses were gentle when attending to patients however, there were some who seemed to be in a hurry and therefore not so gentle - possibly not seeing the human being and the end of the equipment e.g. roughly ripping off the velcro blood pressure strap. ii) Meals and refreshments - the freshly made food was excellent however things like the jellies and yoghurt were horrible, cheap I would say with artificial sweetener taste. I make this comment as quite a few of us were dehydrated and found it difficult to drink enough fluids - a nice tasting jelly would have helped.

Ysbyty Gwynedd 2013-07-26 Person 1 5 0

My experience is just after a assault on myself where I was hit in the head with a bottle. Once arriving at ysbyty Gwynedd by ambulance I was transferred to a bed where I was left for hours slipping in and out of continuous. I had two police officers trying to get me help but the only Doctor who would see me knew less about medicine than the nurses. I was told by the doctor 'You'll be fine but the cut will have to be glued'. Shortly after he left and I never seen him again. After being left a little longer I closed my eyes and for 10 min the police and my family couldn't wake me. I had no help off medical staff at all from what the people surrounding me explained. Once on a ward two nurses asked about the cuts on my head (one at 2" and one at 1/2"). I explained the doctor said they could be glued and I got the most memorable response of laughter as the head nurse said 'Who told you that Stevie Wonder? they will both need stitching' even after the terrible joke I still found the nurses to be very competent and saw to my needs swiftly. I got myself released as quickly as possible the next day. 2 months later my mother had appendicitis which ruptured. Her anaesthetist talked to her in length and wrote up quantities of anaesthetic she would need. Shortly after the talk had finished he was leaving for his home with a student taking his place. My mother was given the wrong dosage of something she was allergic to. From what I was told by friends who were working there, she almost died. 2 separate incidents and I have heard of many many more from friends in the area. I believe this is one of the worst hospitals in the U.K. My constructive criticism is that you might as well re-name this hospital if it continues to be run the way it has been. Perhaps Gwynedd Morgue would be more appropriate.