I was diagnosed with a grade 3 invasive ductal carcinoma on Friday 6th April, 2018. Due to there being a space, I was able to have it removed on Wednesday 11th April! I was incredibly scared about everything, and the speed that the operation was organised. Mr Batel was very kind, listening to all my questions, answering them as best as possible with the available information (until then I had no idea there are different types of breast cancer and so treatment isn't 'standard' but tailored to the patients' specific diagnosis). He calmly repeated himself -several times - when I struggled to comprehend what was happening / being proposed. He also listened to my concerns as to how the surgery might damage the function of my breast (in terms of possible future lactation). Ultimately a kind and considerate - without offering false hopes - and professional doctor. (FYI He is an onc-plasti surgeon)
I have nothing but praise for Mr Betal and the care I received from him and the team at the Breast Care Centre at Worthing Hospital. He was charming, totally professional and explained everything clearly with a level of detail appropriate to both my self and my husband. When you see him, whether that's in clinic, before or after surgery, he focuses on you and both listens and gives you time to really absorb what he is telling you. He has such a warm manner that I felt we quickly built a rapport and consequently he gained my trust immediately which made me feel reassured that I was in good hands whatever the outcome. So often when consulting with doctors their knowledge and skill in their area of expertise is considered to be their prime concern. However, for the patient it is the doctor's skill in building and maintaining a relationship which is honest and where shared decision-making is a reality and not a token effort, that makes all the difference to the patient and the quality of their experience. His surgical expertise was excellent too and he was sensitive to the need to leave as little evidence of surgery as possible, to which my neat scars attest, and for which I am very grateful. When you are given a cancer diagnosis you are knocked off your equilibrium where nothing is quite as you had thought. Being cared for by Mr Betal and the team has made this uncertain time less of an ordeal as it was the first time it happened to me. I know going forward that I am in safe hands and for that I, and my family, are extremely grateful. Thank you
I cannot praise Mr Batel highly enough, as well as being a brilliant surgeon he is also very caring and considerate, he listens to your concerns and answers any questions in an easy to understand manner.
I have been under the care of Mr Betal for two years, he is a true professional, I could not have asked for a better Consultant to help and guide myself and my husband through what has been a traumatic time. Never once did I feel rushed at appointments, every question was answered honestly and my concerns were taken seriously, at every stage of my treatment I felt part of the decision process. Mr Betal and the team at Worthing are wonderful.
Dr Betal was responsible for my mastectomy and lymph clearance operation. He was kind and courteous and explained the procedures carefully and in detail. His post op care was also thorough and he again explained the next stages of my treatment in detail but in a very reassuring manner. Although he took over as my surgeon just a few days before the operation, he was thoroughly briefed on my case and took time to get to know me as a person. I quickly gained as much trust in him as I had had with my original surgeon. This level of personal interest seems to be a real strength of the whole team at the Worthing Breast Care Centre.