Average ratings
Reviews
Chiltington Ward= Excellent service from all staff, nothing too much trouble. The staff were confident and never rushing. The food was excellent.
Clapham Ward= The staff were good but often rushing and stressed as ward was often understaffed.
Some beds were given to elderly confused medical cases who I felt should have been On medical/ geriatric wards. The food was excellent.
The doctors on Mr di Nicola's team were excellent.
The care I received in A&E was first class.
After I was transferred to the Emengency Floor where the care was abysmal. They shouted and were very rude.
Subsequently I was treated on Balcombe Ward and again first class, however the food quality and portions were very bad. A lot of money need to be invested.
I lost three quarters of a stone in six days due to the food.
Extremely long waiting hours over 6 hrs and still unable to receive a discharge report. Also depends on the receptionist whether a partner is allowed to wait in or not as some middle aged couples partners were allowed and some were called out even though plenty of space was available.
Been here 3.5 hours right now. When I arrived by ambulance a nurse came and saw me 40 minutes after I arrived. No water offered to me or a call bell. Even now I still don’t have it. No one has poked their head through to check up on me. I had to climb out of bed to ask for some water. In the 3.5 hours I have been here so far I have had bloods taken and observations done once. I feel forgotten about and hungry.
My partner is currently waiting in your ae with heavy bleeding during pregnancy. Your staff seem unbothered by this despite the fact she is losing one pint of blood an hour. The waiting staff are rude and your prioritisation of patients is amateur. Every company and business is hit hard by covid yet we don’t put a sign up on the door saying how short staffed we are, you are just using this to hide your incompetence. Your job is to help people, not ignore them, especially when pregnant.