Reviews
Reviews
Thank you to the A&E paeds team and on call UTC GP this evening, they looked after my daughter well and managed to keep her from an overnight admission!
From start to finish the experience of going in as a day patient felt like a well oiled machine. The staff on the Chanctonbury ward couldn't have been any kinder and guided me through what and when was going to happen. I felt very confident in their care.
I was treated by Sharon on of the nurse practitioners, what can i say..
sharon has to be one of the kindest, most knowledgeable nurse's ive ever met. Being a nurse myself ive met a lot.
She took time to explain everything to me and was just so friendly. Inspirational!!! thank you
I felt comfortable with the surgeon about to complete a procedure who expressed a caring attitude that I would feel better after the operation.
I was impressed by those who are training who were in attendance as they were smiling and came to see me after the operation.
The nurse who was there before and after the operation was very helpful, responding immediately when I had some discomfort.
The nurse was very caring who was there to help post operation.
All staff were brilliant, caring always checking in on you, if u need anything no problem at all so grateful to them
I had major surgery for two conditions and I was looked after very well by everyone.
Sunday 17th Aug 2025 my husband was sent there by 111 to get a blood test after becoming seriously ill after foreign travel . When we got there it was not busy but we ended up leaving 5 hours later without having seen a Dr so we told reception to send the blood test results to the GP. The reason we left was not the long wait but the conditions in the waiting area. There were not enough seats it was standing room only, and in my opinion no consideration of risk to other patients. In particular apart from my husband who we thought might be a risk to others there were two individual patients - women who were so clearly very ill were lying on the four both running back and forth to the toilet every half hour to be sick. The toilet is so close to the waiting area and the walls were so thin that everyone could here the poor things reaching and being violently sick. This was continual for both of them, sometimes they had to be sick in a disposable bowl in the waiting room, they were not given any privacy and were treated without dignity. If their sickness was contagious it would have spread to every person in the waiting room which was overflowing. At one point one lady asked for a blanket and covered her whole head and body as she lay exhausted on the floor. No member of staff when calling names came to check if she was even alive. Thank goodness children do not have to wait in same area, because they would have been horrified. More and more people came to stand in what little space remained, on average maybe one person an hour was called although, triage was done quite quickly in each case. The next day we could see on record that the hospital had not even done the correct blood test advised by 111. So we went to the GP surgery and explained symptoms and was told the information would be sent to the Dr. Before we got home we had a call to say the GP would be calling back which he did. He requested us go back for a blood test and to go in the back door to avoid potential contamination and he did the blood test himself in Protective mask and gown. I
can understand the practicalities of having the Urgent treatment Centre next to A & E but there needs to be adequate seating, and side rooms for people who are vomitting.
I had a planned hemithyroidectomy on 28:07:25 and from start to completion of the procedure and discharge, all staff were extremely caring and professional. The areas were clean, everything was explained regarding procedures etc., my details and history were checked several times to ensure the correct procedure was being performed on the right patient.
From Rosalina who checked me in and did various tests, to Chris the anaesthetist, Max Cunnane the surgeon who checked in before and after surgery, Julia and her colleagues in recovery, Kyrah and her colleagues on Chiltington ward, Harry who discharged me and all the other staff cleaning, providing tea and meals, discharge lounge, porters - you are all amazing and caring professionals. Thank you.
My experience in the colorectal ward was superb. The atmosphere was caring and friendly . Being woken out of a deep sleep at 2.45 am to have blood pressure taken after having been in the ward for 5 days seemed unnecessary and was the only small irritation.
Big thankyou to Mr Christopher Down and his team and also all the staff in the Chanctonbury suite for looking after me during my recent operation,made me feel totally at ease and well looked after the entire time I was there,also the guy in the blood test department for accommodating me and moving my time forward as I arrived far to early due to circumstances outside of my control.
Would also like to thank the pre-op team for all their help.