worthing-hospital

Worthing Hospital

Lyndhurst Road, Worthing, West Sussex, England, BN11 2DH
 
1 2 3 4 5 41,798 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
12th May 2021


I am unable to answer the above questions properly as I was not able to be with my elderly mother who was admitted in January from Covid.I also live in Scotland and was her main carer visiting every month before Covid lockdown occurred.. My mother was only in hospital for 24 hours and as far as I am aware the nursing care was excellent but the communication was terrible and I was only able to speak briefly with her just before she died. Unfortunately I was told by a male person in A&E that I was not allowed to speak to her as there was no phone! As there were no beds for her she was in A&E for a long time. When she was moved to emergency floor Zone B I did telephone to speak to her but again was told she was being moved to another ward so this was not possible as they were in the process of moving her. My brother who lives in Copthorne was told he could visit at 4pm as she was very unwell. He then had a phone all to say he could not visit due to Covid being highly infectious. On arrival to Buckingham ward 30 mins later he was telephoned and told he could visit her at 6pm. Unfortunately she was unconscious when he visited and died 5 mins after he arrived. He said the nurses were lovely and were sitting with her which has helped us . I did speak to the patient liaison team as, as you can imagine I was very upset by the poor communication and as a retired palliative care nurse felt the communication should have been better and that the experience phoning A&as was unacceptable. I did speak to the ward manager on both A&E and Buckingham ward who understood my concerns and they were most helpful as were the patient liaison team.. I also had a miscommunication with the Chaplaincy team as I had asked them to see her as her faith was very important to her. Unfortunately the 2nd message I left was not picked up until the following day by which time she had died. I had been told by switchboard that the chaplain on the Sat afternoon was not answering their bleep so a message was left by me on their answer phone. I did get a phone call from one of the chaplains afterwards to apologise. So as you can read it was a journey of poor communication for us and maybe we were just unlucky as I hope this does not happen to anyone else.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
4th May 2021


The whole team of staff caring for my son at Worthing hospital were amazing and took great care of him, and even myself. They kept us both at ease and comfortable and was always checking in on my son and if he needed anything and that he was comfortable. Your all doing amazing thank you so much for everything you done for us.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
3rd May 2021


I have been attending the West Sussex Breast Care Centre on several occasions since the 1st. of March. On every single occasion I have met with the greatest of kindness, care and understanding and enormous professional attention has been given to me to ensure that I was well aware of the procedures necessary. These comments also apply to the main Worthing Hospital where I had a Covid test and later surgery. Of course one had collywobbles at the thought of surgery but I felt that I was in the safest of many hugely Professional and kindly understanding hands, and I do not think that I could have bettered the service that I received anywhere. I am so pleased to have this opportunity to thank everyone involved in my care, and would be delighted for my comments to be shared amongst the splendid Breast Care Centre and the main Worthing Hospital. A huge thank you to everyone. Caroline Dowse. I

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
19th February 2021


I stayed in overnight after my foot was operated on as I had no one to look after me. I was looked after and treated extremley well by the dedicated, and wonderful nurses, that were on duty. I also have Parkinson's Disease so they made sure that I had all my medication on time. Thank you again.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th January 2021


I stayed at the Bluefin Ward as im 16 years old . The staff was very kind and helpfull. The nurses Vicky and Elliott were there all the time checking on me and support me to get the treatement that i need it done . The ward staff was very kind and supportive .

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Review of AE (Worthing), written by a patient
9th December 2020


The reception staff are a bit blunt, not to mention a handful of us have waited in reception for over an hour and half with no news of when we will be seen. Even an indication would be nice. Reception also had music playing through the radio through the night which is annoying and disruptive if you’re trying to rest or tolerate pain.

Recommend
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th November 2020


i was apprehensive when i walked through the main doors of worthing hospital, but there was no need. the staff of the chanctonbury suite were amazing bunch of people, from the receptionist,the nurses,anaesthestist and surgeon,every one of them put me at ease. they are dedicated and professional people, the ward was clean and i felt safe. i arrived at 12 midday and home by 9pm i was so pleased.. two weeks later i was back on a follow up and again i received the same treatment from ruth routledge and team amazing and lovely people.. thank you for putting me right.. to all the staff at worthing hospital..george sibun

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
18th November 2020


My wife and I are so grateful for Worthing Hospital - a wonderful establishment, reflecting all that is best in the NHS. I am a too-regular visitor, with several ailments. Every visit, I am impressed by the patience, commitment and professionalism of the staff at all levels.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Staff
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Written by a patient
5th November 2020


I had a fall at home falling face down on the concrete path ,I badly cut my face, So an ambulance was called,I was very lucky the ambulance arrived in 10 minutes The paramedics were very efficient. When I arrived at A very busy A&E .I was seen by very kind nurses. I could not fault one thing, , all the staff I saw were very efficient and kind, I landed up having stitches put in my face ,by a very kind lady Dr. At Midnight I went for a scan on my head ,and face, the scan was done by a very kind young radiologist who informed me he was there working all night.. The hospital was as busy then at midnight ,as it was when I arrived.mid fternoon. I cannot thank each and every one that treated me enough,.what with every thing else They are having to cope with at this time..Where would I have been without each and every one of them.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Written by a patient
3rd November 2020


I have read and heard many things about NHS Hospitals, especially during the current COVID pandemic. I cannot praise Worthing Hospital enough. The care I received was second to none. The staff were excellent and were working hard to “normalise” the restrictions imposed by COVID.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Resources

Short link to review Worthing Hospital: http://iwgc.net/eb6ib