Miss Ruth James

Written by a patient at Luton and Dunstable Hospital

I received excellent treatment and great care taken by her during my mastectomy. Having looked at the operation scar it is so clean and beautiful no one can complain about the quality surgery and Miss James ability.. thank you for taking care of me during such a stressful time.

Recommend

Trust

Listening

Written by a patient at Luton and Dunstable Hospital

I was very nervous about my appointment, however Miss James put me at ease and asked questions about my symptoms. She explained what my appointment would entail and throughout the examination, mammogram and ultrasound, Miss James and all her colleagues were kind, understanding and informative. Luckily my outcome was a positive one with the lump being only a cyst, but I was reassured that I should be referred back by my doctor should any further lumps appear. All of the staff at the clinic could not have been nicer which made a scary experience bearable and I was very thankful for that. They all do a fantastic job.

Recommend

Trust

Listening

Written by a patient at Luton and Dunstable Hospital

I found Miss Ruth James to be a real sweetheart - she was kind, patient, compassionate, sympathetic and in fact everything one could wish for in a consultant. She was reassuring and encouraging too.

Recommend

Trust

Listening

Written by a patient at Luton and Dunstable Hospital

Dr James was very pleasant and let me explain why I was there. I felt a bit embarrassed as I had been before and all was okay but I wasn't sure this time as my breasts felt different. Dr James explained that I had mastalgia, that alot of women get it who visit the Breast Clinic and there was nothing sinister, which was excellent for me obviously!! The thing she didn't do which maybe she could have done was to show a bit more interest in me as a person and to reassure me that nothing was wrong. As its very daunting visiting the clinic because you just dont know if its going to be you and maybe to say to me that it was okay for me to be there and if I was worried I could return at any time. But other than that she was very pleasant. However I do appreciate the number of women that passes your way every day so I guess time is short. The lady, Debbie, who did my mammogram however did reassure me that it was okay if I was worried I should attend so that was good of her. I would like to add that I think the service that is provided is amazing and I thank you for offering this clinic.

Recommend

Trust

Listening