I was treated my Miss Brown as an unplanned admission, I have had ongoing surgeries for perinatal abscess and fistula for 18 months. Miss Brown spoke to me pre-op, allaying concerns I had and clearly explaining the surgery. She visited me post -op on the ward and gave me the time I needed to ask questions regarding follow up care and treatment. I have since seen her as an out patient to discuss my next procedure, again I didn't feel rushed, she took time to clearly explain, even drawing diagrams. I found her very professional but also warm and friendly, I finally believe this will be resolved under her care.