Dr Hugh Jones was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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Written by a patient at Kingston Hospital
17th March 2014


I have been under Dr Jones' care at Kingston Hospital for over three years now. His expertise and kindness have made big improvements to the quality of my day to day life. At each appointment he is welcoming, listens well and takes time to explain any aspect of my treatment that I am not sure about, as well as all the pros and cons of the drugs I am currently taking. I never feel rushed however busy the clinic may be. My symptoms are currently under control and at present I only have six monthly appointments, however I know that I can contact Dr Jones at the hospital if I have a flare up and indeed have emailed him for advice in the past and always received a quick response. I leave my appointments feeling reassured and with a smile on my face. I feel very lucky to be under Dr Jones' care.

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Written by a patient at Queen Mary's Polyclinic
17th March 2014


I have been seeing Dr Jones for a long while for my knee and shoulder injections and he has always been exceptionally helpful and knowledgeable about my specific difficulties. He has helped me with all the options available to me (as an amputee with specific problems I am never a normal case!) and he and his team are always helpful and courteous.

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Written by a patient at Kingston Hospital
14th March 2014


I have been seeing Dr. Jones for about 20 years and I have always found him to be extremely attentive, caring and full of new ideas, experience and hope, and he is always very positive. Although my rheumatologist, he has a broad knowledge of other conditions and has never failed to refer me to the correct specialist regarding anything outside his scope - and he keeps a close holistic eye on everything. I have nothing but high regard and praise for him.

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Written by a patient at Kingston Hospital
13th March 2014


I have several ongoing complaints (polymyalgia rheumatica arthritis in shoulders, hands, hips, ankles restless leg syndrome and potential hypertension) plus interactions between, and side-effects of, the drugs used to treat them. I visited Dr Jones today to check if a recent set of blood tests showed a flare-up of PMR, as I feared. This proved negative, but Dr Jones pointed to a slight kidney problem, possibly linked to the relatively high dosage (1000m pd) of Naproxen that I take to control arthritic pain. To the suggestion that I might stop taking this, I reacted with outright dismay: I have once before gone 'cold turkey' on Naproxen and the pain was acute. Ordinary painkillers - eg paracetamol - were ineffective, and only Nurofen worked. Dr Jones therefore suggested an alternative strategy: 1) re-take the kidney test, as a check on the earlier one, and 2) reduce the Naproxen dose to 750m pd, with two taken at night to control pain on getting up. I have agreed to this, and will see Dr Jones again in a fortnight to discuss the results. I am really grateful to him to listening about my experiences without Naproxen - the pain was completely unliveable with - and I look forward to seeing how the problem can be resolved in future.

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Written by a patient at Parkside Hospital
12th March 2014


Dr jones is always friendly and answers any questions I might have. He has a cheerful demeanour and it's always pleasant to see him.

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