Galsworthy Road, Kingston upon Thames, Surrey, England, KT2 7QB
All professionals involved in my care were based on the same site and seemed to know and be in touch with each other. I attend every 3 months so the text reminder is helpful. All the staff involved are friendly, professional, and provide unhurried and relaxed consultations. ( although no doubt they are under some pressure themselves } Appointment times seem fairly flexible and waiting times are not too bad. The follow-up letter after each visit provides me with a useful record / overview of my progress.
The outpatients organisation of appointments, all the waiting areas, the efficiency of service have all improved dramatically over the last 2 years.
After two minor operations under local anaesthetic I have been having regular 3-monthly checks. These appointments have been arranged to suit my convenience and the people concerned (both consultant and specialist nurse) have been helpful, friendly, thorough and professional. I have felt very reassured by the excellent level of both concern and care I have received - and continue to receive.