53 Parkside, Wimbledon, London, England, SW19 5NX
I was a very nervous patient undergoing surgery and from beginning to end Parkside Hospital and my amazing Consultant have made the whole experience as pain and worry free as possible and I'm very grateful. All areas of the hospital that I visited were clean, staff were just brilliantly supportive and I truly understand why Parkside has been awarded and recognized for being an outstanding hospital. Leaders in their field - all hospital care whether its NHS or private should be to this standard. Thank you Parkside!
My first experience of Parkside. I made the appointment with Outpatients but when I went for the appointment in Outpatients but I was redirected to the main hospital which was not clear on the appointment card.
Out patient appointments take an average of 20 minutes to answer and can give wrong information making it a waste of time. Reception staff at the hospital are totally under staffed. Two people (sometimes only one) expected to check people in, make appointments when patients have seen consultants, answer phones, deal with queries from nurses and consultants. This causes long queues and waits at the desk. Waiting area is crowded, especially with some types of clinics where babies and young children are mixing with elderly patients. Toilets were filthy Ive seen better at shopping centres! Private GP services also mean mixing potentially infectious patients with those waiting to have surgery. This hospital has grown too quickly with no thought of patient demographics or staffing support. Id avoid at all costs when there are other good hospitals in the area where the same consultants can be seen without these annoying problems. Stars given above do not reflect this review as not appropriate but could not post without.
Having been to Parkside hospital many times over the years, it is my preferred private hospital which takes great care and provides the best services to it's patients in a timely manner.