53 Parkside, Wimbledon, London, England, SW19 5NX
My first experience of Parkside. I made the appointment with Outpatients but when I went for the appointment in Outpatients but I was redirected to the main hospital which was not clear on the appointment card.
Out patient appointments take an average of 20 minutes to answer and can give wrong information making it a waste of time. Reception staff at the hospital are totally under staffed. Two people (sometimes only one) expected to check people in, make appointments when patients have seen consultants, answer phones, deal with queries from nurses and consultants. This causes long queues and waits at the desk. Waiting area is crowded, especially with some types of clinics where babies and young children are mixing with elderly patients. Toilets were filthy Ive seen better at shopping centres! Private GP services also mean mixing potentially infectious patients with those waiting to have surgery. This hospital has grown too quickly with no thought of patient demographics or staffing support. Id avoid at all costs when there are other good hospitals in the area where the same consultants can be seen without these annoying problems. Stars given above do not reflect this review as not appropriate but could not post without.
The outpatients department is clean, efficient and comfortable.
Having been to Parkside hospital many times over the years, it is my preferred private hospital which takes great care and provides the best services to it's patients in a timely manner.
PARKSIDE hospital feels like being in a hotel where you would not want to leave from. Even though I had breast cancer it felt nothing like am having a condition. I felt very well looked after, staff was more than amazing. The hospital is very clean yet it could do with a bit of modern design on furniture but that did not lower my overall feeling about the place. I had the most relaxing time and thanks for that.