Galsworthy Road, Kingston upon Thames, Surrey, England, KT2 7QB
Appalling care in gynaecology outpatients - not listened too, not treated with any dignity or respect, felt as if I was talking to a brick wall. Not included in the treatment plan, as it appeared very much the drs way or no way- Desperate for me to have a general anaesthetic, even though she had already mentioned the test can be done without, which has really made me question her clinical ability and that she is obviously unable to treat patients as humans and she would much rather they couldn’t speak or question! She made me feeling extremely stupid for asking questions, and I felt hurried out of there without a clear understanding - disgusting care for a hospital who has achieved ‘outstanding’ from the CQC, that consultation was a shambles.
Overall the staff and treatment at Kingston Hospital have been amazing. I was in hospital in 2014 and everything has improved hugely. The only exception to the rule was Dr Omer which is one of the worst experiences I have ever had with a doctor.
Very kindly and helpful treatment from all concerned, consultant, surgeon, students, nurses. I am promised an early appt to discuss chemotherapy