Dr Christopher Heaton

Written by a NHS patient at St Mary's Hospital

I have the greatest Respect for Dr Heaton. This morning I had brilliant treatment from him and his nurse Helen Hammond. I would like to say a very big Thank You for your great service this morning. Yours sincerely Mr K D Wilkes.

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Listening

Written by a NHS patient at St Mary's Hospital

I really was amazed at the proficiency and politeness and service that was given to me by Dr Heaton and his nurse Helen Hammond . I would like to say a very big Thank You to both.. Yours sincerely Mr K D Wilkes.

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Trust

Listening

Written by a NHS patient at St Mary's Hospital

Dr Heaton was great: he was very good at communicating and explaining in simple terms what he was doing so that I could follow what was going on. He made an effort to chat and help the nervous patient to relax! He was careful and efficient, which instilled confidence. Above all he had a sense of humour! The care provided by Dr Heaton and Sister Sue was exemplary. Two days after the procedure I removed the dressings and could barely see the site of the wound and stitches. I was delighted as it is on my face and fairly prominent. His skill with the detail and the stitching was outstanding in my opinion. The whole experience was as pleasant as it possibly could be. I am very grateful to Dr Heaton and Sister Sue for their exemplary treatment of my skin condition. I am unable to make suggestions for improvements as they have covered all the bases already.

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Listening

Written by a NHS patient at St Mary's Hospital

I cannot fault my experience today from Dr Heaton and Emily. This is a prime example of NHS care at its best. Minimal time spent in the waiting area with effective communication when moving from one waiting area to another. I felt they took the time to listen to my concerns, evaluate all aspects of my past medical history and current condition, and give a full explanation as their diagnosis. I was actually rather concerned about my appointment based on my GP diagnosis. So to have a correct diagnosis, treatment, and have all my concerns put at ease is fantastic. I cannot thank Dr Heaton and Emily enough!

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Listening

Written by a NHS patient at Gosport War Memorial Hospital

Dr Heaton was genuinely interested in what I did for work and asked questions around that, which definitely helped me trust him more. He also helped distract me while he was carrying out the operation, by asking about my dog and family situation and chatting around that. His assistant was also very reassuring in this regard.

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Trust

Listening