queen-alexandra-hospital

Queen Alexandra Hospital

Southwick Hill Road, Cosham, Portsmouth, England, PO6 3LY
 
1 2 3 4 5 231,503 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 11
 
1 2 3 4 5
Review of Eye Day Case, written by a patient
27th September 2020

Satisfaction:
I found the staff were very friendly and helpful.

Improvement:
I am allergic to plaster/micropore.this was reported at pre assements, on the day of the op they told me that they were not told about it, they found some transpore, which after an hour I came up with a rash, also the cover over my face was sticky tape, which again I came up with a rash. I do think that this should have been sorted out before the op started.

Satisfaction
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Eye Outpatients , written by a patient
24th September 2020

Satisfaction:
From the moment I entered the hospital I felt totally safe and relaxed, ans the treatment was excellent. In fact the situation we find ourselves in meant that there was only one ;person in front of me being treated and I only had to wait about 15 mins before being seen. The was no hint of needing to rush and I would like to thank the new young orthoptist (Golosh??) who was so professional and pleasant throughout.

Improvement:
Nope!!!

Satisfaction
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
17th September 2020

I attended the two week Breast Cancer clinic at QA on Monday 7th. I was not sure what to expect as this was the first time I had been in any Medical environment since before Covid. The waiting area was spaced out appropriately, staff all very friendly and professional. During the morning I required a consultation/examination with a breast doctor, followed by a mammogram, then ultrasound, biopsy, further mammogram and back to see Doctor before being given an appointment to return for results a week later. Unfortunately this is where I hit a snag! I received a letter saying an appointment had been made for Thursday, which contradicted my verbal appointment for Monday. The letter didn't mention rescheduling, so I attempted to make contact on the number provide. Called five times, leaving two messages and home number, never received a callback. I attended the clinic on Monday, not sure if it was a wasted journey, it was. The receptionist apologised, she went to check to see if results were in but they weren't available. Since received via Mr Agrawal at Spire and waiting another procedure. Only thing that let the clinic down was admin/telephone response and call back.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
8th September 2020

We wanted to send a big thank you to you all for being so fantastic while I was giving birth to our baby in August. After discovering he was breech while being examined, the team was so quick to respond and support our decision to try for a natural delivery. We would like to send a special thank you to Amanda who gave me the confidence that she needed to try for a natural delivery, as she knew I didn't want a c-section unless absolute necessary. The team before, during and after were so fantastic and you are all do such a fabulous job, especially during these strange COVID-19 times. You are all superstars!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th August 2020

I came into the hospital on April 9th for a complete hysterectomy. My consultant was absolutely brilliant I suffer with anxiety and she kept me informed all the way through the process what was going to happen. After my operation she came to see me to reassure me it all went well & was going to call me on a Friday after 4 weeks as I was so anxious she actually called me on the Wednesday. I can’t say enough about the way I was treated and looked after. After my operation I spent 3 days on ward b2 all the nurses were so nice and caring it made the whole experience a good one. I was in over Easter weekend when the hospital was in the midst of the covert virus & I never once felt frightened I was going to contract it with all the hygiene care the nurses took.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
17th August 2020

Excellent maternity/multiple birth care. The midwives, consultants, registrars Child Assessment Unit and most crucially the NICU team were brilliant, detailed, caring, kind, understanding and went far above the call of duty especially being in covid season and not having family and friends around for moral support. Thank you and highly recommend the maternity services

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Research, written by a patient
10th August 2020

I had an appointment today with Nurse Laura and Clinical Trials Assistant Kate. Kate was supervised by Laura to take my blood and I thought she was excellent - calm, professional and very gentle. Both staff members were lovely and a credit to the team.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Review of Fast Access Chest Pain clinic, written by a patient
15th July 2020

The service was A1 the reception the staff where fantastic.when you got staff like that you don’t need to make changes. Yours sincerely Mr s houlden

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Written by a carer
14th July 2020

Great hospital !

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Review of Gynae Ambulatory , written by a patient
3rd July 2020

I went to the department and because of my MS my legs weren't working very well at all. They helped me get changed for the procedure and after, they also organised a porter to come and take me to the car park They were extremely helpful and thoughtful particularly when I was so upset that I couldn't walk or use my legs.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Resources

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