queen-alexandra-hospital

Queen Alexandra Hospital

Southwick Hill Road, Cosham, Portsmouth, England, PO6 3LY
 
231,573 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Cardiology Treatment Clinics
22nd May 2023


I came for a routine echocardiogram, and was found to have heart failure. The staff were very kind and organised for me to see a Cardiologist so that I could start immediate treatment. Although this was a total shock, I'm so pleased that they have been willing to help me see a cardiologist to discuss my medication prior to further appointments being made. Because I had to wait so long the nurses provided me with Tea and a Banana which was so unexpected. Your staff in this department are so caring. Thank you

Suggested improvements
Nothing, I couldn't find any faults in my care.

Experience
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Safe
Food
Rating not given.
Staff
 
Review of Resp. OPD
22nd May 2023


The staff took time to listen to me and gave me advise on my breathing technique. They have me further advise about a clinical matter that I've just been diagnosed with.

Suggested improvements
Nothing needs to be changed.

Experience
Dignity/Respect
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Written by a NHS patient
28th April 2023


Wonderful Hospital wonderful Doctors and Nurses, thank you so much

Recommend
Dignity/Respect
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Safe
 
Review of Cardiology Treatment Clinics
21st April 2023


I was very pleased with reception staff for their warm welcome and to Jack who did my ECG today. He made me feel comfortable by being friendly, asking how I was and having a giggle with me, it makes a difference to have that human connection when you feel anxious, he was great and obviously is hard working. The ladies at reception were very kind also, I heard them greeting everyone who came in and they helped me find the paperwork with the link to this site but as it was busy in cardiology I thought best to complete online rather than take up space there. Thank you to all if this can be passed onto them as the amazing job they do is appreciated.

Suggested improvements
N/A

Experience
Dignity/Respect
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Cleanliness
Rating not given.
Safe
Food
Rating not given.
Staff
 
Review of E level recovery
5th March 2023


Staff exceptionally friendly, informative and helpful at all times. There was no time when I didn’t feel informed about my condition and treatment

Suggested improvements
Lunchtime and dinner food wasn’t very good tbh, often like warm

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Review of VAU clinics
4th March 2023


I answered all the above questions, for which question do you want a why answer?

Suggested improvements
When inside the building I was easily disorientated and therefore was unable to navigate a direct path from where I was to where I should be. In this new environment (it was my first visit) I could not confidently identify i) where I was and ii) waypoints to my intended destination. There is plenty of signage for the many departments but they can be distracting.

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Written by a NHS patient
3rd February 2023


Being a former member of staff I was more than hesitant to book in as fearful of how I would be perceived. However I was treated with kindness and compassion at each stage. I was listened to and was a true partner in my care. I was escorted to triage by another member of staff. I was seen promptly by the Navigation nurse. I was afforded the privilege of a side room. Given the pressure on capacity with ambulances being held I truly expected to remain in reception if not Fit2sit. I appreciated the privacy this afforded. As this was not a social visit. I was seen and assessed in a non judgemental manner and reassured that I was not though any less of for seeking help. I was assessed by the MHLT team who performed a comprehensive and objective review of my needs and follow up arranged. Specific thanks to Adam Mundell, Anna Blackwell and Marisa Oliveira.

Recommend
Dignity/Respect
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Safe
 
Written by a NHS patient
19th January 2023


Nicu is the hardest place to be as a parent but the team are in my eyes the best team in the world.

Recommend
Dignity/Respect
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Safe
 
Review of Cardiology Treatment Clinics
9th January 2023


the team worked well to put me at ease

Suggested improvements
none

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Written by a NHS patient
5th January 2023


Went to paediatric a&e with our daughter, Hannah took great care of her and everyone we interacted with were friendly and helpful. Clean, organised environment. Thank you for the good work.

Recommend
Dignity/Respect
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Safe
 
 
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Resources

Short link to review Queen Alexandra Hospital: http://iwgc.net/eb4rh