Spire Southampton Hospital

Chalybeate Close, Southampton, England, SO16 6UY
 
1 2 3 4 5 26 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a private patient
18th March 2022


From the beginning arriving to the reception desk they were very helpful & friendly we have a welcoming staff to help us sign in through electronically. I didn’t have to wait at all Mr Ali was seconds with in calling me & I was pleasantly surprised my husband like join me in the consultation, everything was explain regarding my scans & what treatment was going to be best for my health. Mr Ali took his time examining me & asking me how I was feeling pain wise & he access my mobility once he did that he explained with the scan & his skeletal spinal mannequin & the piece it was going to replaced my disc in my spine. We were very satisfied & happy on how the consultation went on.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
15th March 2022


Professional and courteous. From check-in to being received in the ward to the post- treatment care. All the staff and nurses were brilliant.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
10th March 2022


I was treated with care and compassion. I cannot praise the staff enough, they were magnificent.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
7th February 2022


All staff were professional, caring and willing to assist. Everyone had a smile which helped put me at ease. The room facilities were very clean and tidy, however the light above the bed service button did not work and the TV connection was lose and didn’t always work without a member of staffs help.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
27th January 2022


The care I received was professional: however, I found several members of staff unfriendly and no one at reception every acknowledged me, particularly on discharge. There were 3 professionals I liked. Lyn on pre-admission telephone call, Van a male nurse and Clyde senior night nurse. The food was adequate but very little effort had been made to make a tray look attractive. I asked for some pepper, to be told that ….. “we haven’t had any pepper for months” …. My room whilst fairly clean apart from the bedside table, was very poor in quality. The bedside cabinet looked 100 years old and the very few coat hangers provided, were attached to a rail and couldn’t t be removed. Is this really necessary? On the day after surgery, 2 different workmen knocked and came in Without me answering that they could. One wanted to change a shower head and the other came in with a hammer and fire instructions to bang into the door. Feeling very sleepy and not well, , this felt very instructive and unnecessary. Surely they could have waited until I had been discharged? Particularly as I wasn’t allowed to shower. Overall I was disappointed with the clinic because I felt there was no empathy for the patient. Pre-surgery I had an MRSA/MSSA swab - when it turned out I was carrying MSSA, three different people called me at different times to enquire whether I knew this - not very joined up administration I felt.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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1 2 3 4 5
Written by a private patient
11th September 2021


The nurses who looked after me were amazing so helpful and respectful. Best hospital I have been too and would highly recommend. The receptionist upon arrival were friendly and so efficient and made me feel at complete ease.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
3rd September 2021


I cannot recommend the spire high enough they were fantastic from start to finish, I felt totally cared for in a professional way, I will always come here for any private care I need.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
30th July 2021


the doctor was brilliant and would see again.did not like the staff at the spire who were rude and uncaring and just seemed intent on making a nervous person worse.this isnt the first time as a family we have had a problem with receptionists at the spire.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Safe
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1 2 3 4 5
Written by a NHS patient
15th July 2021


All staff from entering the building right to exit were helpful,friendly.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
8th June 2021


Lovely hospital and friendly staff. Cared for both my son and me very well.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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