st-marys-hospital-1

St Mary's Hospital

Milton Road, Portsmouth, England, PO3 6AD
 
1 2 3 4 5 805 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a patient
8th January 2021


Chris Heaton and colleagues in Dermatology gave exemplary service, courteous, informative and effective treatment. The consultation was at the appointed time and precise self aftercare explained in detail.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th November 2020


I was seen by Dr C Heaton and his assistant Nurse Natalie. Waiting time was minimal and the waiting areas well managed in view of Covid difficulties. Both Dr Heaton and Nurse Natalie were very pleasant and helpful and exercised great consideration. All the alternatives available for my treatment were made clear by Dr Heaton and the possible outcome. I felt quite relaxed and knew that I was in good hands. Overall assessment - EXCELLENT!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
6th November 2020


I was treated by Chris Heaton and Natalie. Timing was very good together with clear explanation and actions I need to take following the treatment. I would thoroughly recommend anyone to arrange treatment at St Mary's.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
6th November 2020


Absolutely stunning service by Chris Heaton, Emily and team. Well worthy of 110% Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
22nd October 2020


Excellent hospital...clean and tidy....well marked out....receptionist was very good

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th October 2020


Warm caring reception by all the staff here. I was seen by Chris Heston and Sister Sue who couldn’t have been more helpful. Chris Heston made a clear prompt diagnosis and was able to immediately, without fuss, do an excision biopsy. Sister Sue was also excellent - just the right amount of care and friendliness to make me feel at ease. Thanks to you both.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
13th October 2020


Very pleased with the treatment received from Dr Cooper & Karen, Mr Chris Heaton & Natalie of the Dermatology department, who very quickly diagnosed and removed a skin melanoma. My heartfelt thanks to all of them.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Written by a patient
29th September 2020


This is difficult to comment on. I have never been to the hospital before. The staff that I had any contact with were pleasant and helpful. There was an unusual atmosphere due the Covid situation.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
1 2 3 4 5
Staff
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1 2 3 4 5
Written by a patient
22nd September 2020


Came for a dermatology appointment today to have a growth on my back looked at. I arrived 20 minutes early but were seen straight away. It took the Dr about a minute to examine, identify and decide a course of action. Five minutes after the scheduled appointment time I left the hospital, minus the offending growth. Fantastic service from the NHS and Chris Heaton and Nurse Natalie.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th March 2020


My consultation at the Dermatology unit with Dr Christopher Heaton was caring/ informative/ empowering. Dr Heaton took the time to explain the lesion by also using the computer to show me the pictures and explain in detail what it was and how it would be treated He was extremely knowledgable and calm which filled me with confidence.All my questions were answered and he printed all the relevant information for me to take home and read which was very helpful.i walked in to the consultation room feeling a little anxious but left very happy so thank you Dr Heaton for a positive and compassionate consultation I would also like to thank the rest of the team on that day from the warm welcome at reception to the cheery clinic staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Resources

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