Mrs Menaz Kermali

Written by a NHS patient at Psychiatry-UK

Not being able to have a phone call. Not even a 5-10 minute phone call to clarify can be quite distressing. Especially when you have to wait 48 hours. It would be much more helpful to at least have. 10-15 minute phone call when first starting to help with any queries. And just making sure we understand what we need to do.

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Listening

Written by a NHS patient at Psychiatry-UK

Menaz has been throughout the medication process professional showed compassion empathy understanding and an outstanding support for my. 22 year old Son who has a year ago been diagnosed with a condition of ADHD Autism and a long history of mental health and drug addiction from an early age , Menaz prescribed and monitored my sons ADHD medication Antomoxitine every step of the way , she understood our anxieties re any side affects and gave us hope of a future happiness into recovery from a brain like circus to peace she always replied to our questions , menaz used her expertise and clear monitoring information to eventually change my sons and families lives A huge thank you and we recommend Menaz as an incredible pharmacist Onto the next chapter now as my son is handed over to his GP s care

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Listening

Written by a NHS patient at Psychiatry-UK

While Menaz isn't my usual pharmacist she has been great, she made sure I was well informed of everything going on and what my future options would be.

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Written by a NHS patient at Psychiatry-UK

There is a very long queue to receive treatment on the NHS (1 year or more), but the quality of the service is great.

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Written by a NHS patient at Psychiatry-UK

My care was overseen by Mrs Menez Kermali who assisted me to find the correct medication for my ADHD. Having ADHD being diagnosed as an adult was extremely overwhelming and I found this service to be quick, efficient and helpful. I tried a couple different medications before finding one that worked best for me. Luckily I had a wonderful prescriber (Mrs Kermali) who listened to my concerns during the process and monitored my health throughout. She was patient with me as well as understanding which I appreciated so much.

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