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Mrs Menaz Kermali
2023-05-25
Person
4
5
0
Written by a NHS patient
Written by a NHS patient 25th May 2023
Not being able to have a phone call. Not even a 5-10 minute phone call to clarify can be quite distressing. Especially when you have to wait 48 hours.
It would be much more helpful to at least have. 10-15 minute phone call when first starting to help with any queries. And just making sure we understand what we need to do.