Mrs Heather Rohan

Written by a patient at Chelsea and Westminster Hospital

I spent several weeks on different occasions in the Chelsea & Westminster Hospital, for Cancer treatment. While there I got to admire Heather very for her wonderful care - and her sense of humour! Heather is a very important member of a superb Team headed by Miss Sarah Mills. Quite how Heather finds, or rather 'makes', the time to give so much care, attention and quite simply 'Love', to all of us who are fortunate enough to be treated by all members of this wonderful Team is simply amazing. I still keep in touch with Heather hoping that one day I might be able to do something for her.

Recommend

Trust

Listening

Written by a patient at Chelsea and Westminster Hospital

Heather took control of my post surgical wound care after a traumatic period of time where my wound was only getting worse and larger as time went on. I was extremely stressed about the wound and could not see how it was going to heal. Heather kept me calm and reassured me that we would get the site healed. She managed the wound through several different stages of the healing process including use of a Vac Pump and a multitude of different dressings and packings which changed as the wound got smaller. She kept me well informed and educated me as we the process unfolded. We had regular weekly meetings where Heather would change the dressings and assess the wound. I found that Heather would readily go above and beyond for me as she became an incredibly reliable link into the hospital system for me where she would happily chase up pending appointments or tests for me, nothing seemed to big of an ask for her. On one occasion I spoke to her out of hours when I had a dressing burst and within she was able to very quickly and efficiently organise for someone else to speedily and efficiently change my dressing for me, the whole incident was resolved within 90 minutes of the wound bursting including me travelling into the hospital! I would not have come through my recovery with such mental and physical resolve had it not been for Heather, she supported me in so many more ways than just wound care through a very tough period in my life. I could not recommend Heather more in both her professional and personal approach to her work and I shall always hope to bump into her whenever I am in Chelsea & Westminster hospital for a catch up. If we could clone Heather, the NHS would be a considerably less daunting, more efficient and enjoyable experience!!

Recommend

Trust

Listening

Written by a patient at Chelsea and Westminster Hospital

I first met Heather 1 1/2 yrs ago @ the Chelsea & Westminster hospital. She is a warm, smiley & caring person & makes the effort to acknowledge, visit & talk to her patients. She is also very knowledgable & explains things in a way easily understood. Heather is experienced, confident & immediately puts your mind at ease. Also, Heather made herself readily available for further advice & any questions by email. Heather is a great person & Specialist & now a memorable Medical person I will always respect.

Recommend

Trust

Listening

Written by a patient at Chelsea and Westminster Hospital

Heather is superb young lady who is passionate about her role and care for patients. Helps me regain my faith in the NHS.

Recommend

Trust

Listening

Written by a patient at Chelsea and Westminster Hospital

Cannot say enough good things about Heather, her care before and after surgery went above and beyond her duties, and had a very challenging and stubborn patient in myself. She was very professional in all of her duties and at the same time empathetic to my needs. Through all this her sense of humour bolstered both my wife and myself and kept us going. Sending many thanks for her excellent care and kindness.

Recommend

Trust

Listening