Chelsea and Westminster Hospital

Chelsea and Westminster Hospital 2025-07-16 Person 5 5 0

Excellent experience at the private wing. Extremely thorough and assuring.

Chelsea and Westminster Hospital 2025-01-30 Person 5 5 0

I want to extend my heartfelt thanks to everyone at Hospital and on top of all the nurse who took care of me when it was time to remove the splints from my nose—Maritony (if I remember correctly). She was incredibly kind, patient, and caring, making sure I felt as little pain or discomfort as possible. She was so gentle and careful, and she did a brilliant job. Her warmth and professionalism made a big difference in my recovery experience. Thank you, Dr. Anwar and Nurse Maritony, for everything!

Chelsea and Westminster Hospital 2025-01-22 Person 5 5 0

I was absolutely blown away by the staff at Chelsea and Westminster Hospital. Every person who cared for my son, from the reception staff at the Chelsea Wing to the team on the Saturn Ward, was incredibly helpful, friendly, and kind. We are so fortunate to have such wonderful people working in this hospital. The care my son received was truly exceptional, and it made such a difference during a stressful time. As a small gesture of gratitude, I even took cupcakes to the wards, but it still didn’t feel like enough to thank them for everything they did

Chelsea and Westminster Hospital 2025-01-07 Person 3 5 0

My twin boy had two inguinal hernias repaired by a fantastic team of surgeons who were very calm, clear and professional. The facilities were very clean and most of the nursing staff, cleaners, porters and catering staff were incredibly caring. However I was not allowed to be in the room when the general anesthetic was as administered which I found to be not appropriate. This meant my infant went in to get this screaming and thrashing. He screamed for the entire night probably due to fear following this which was incredibly difficult to manage physically and mentally alongside a slow healing c section wound, leading me to eventually have a panic attack (I don't experience panic attacks generally). In these instances, it would have been much less traumatic to have been permitted to have another adult (parent) come and stay with me overnight to break up the physical exhaustion and stress. It also meant we had to be admitted overnight as it wasn't clear if he was upset or had ongoing monitoring needs. I had staff dismiss his reflux as being scared, asking me if I knew how to burp him properly (trapped wind following surgery) in quite patronising ways, telling me he was upset because my milk wasn't enough when he clearly wasn't able to latch (and I offered him formula as well) and even one who congratulated me on a pregnancy I do not have less than three months after giving birth to twins, with readjusting thyroid levels due to Hashimoto's disease, and an excruciatingly painful c section recovery due to being the twins main carer without help. The hospital stay that night has left me feeling trauma. I had the same procedure carried out at St Mary's today with his twin and was allowed to comfort him using anaesthetic, so we have been able to calm him afterwards and avoid the need for a night stay. Further support and understanding of how breastfeeding is maintained and established with direct feeding is needed and systems in place to allow infant twins to breastfeed would help to support the maintenance of good supply.

Chelsea and Westminster Hospital 2024-12-07 Person 5 5 0

I had a great experience of the hospital this time as indeed almost every time

Chelsea and Westminster Hospital 2024-10-11 Person 5 5 0

It’s the number one choice when it’s urgent

Chelsea and Westminster Hospital 2024-09-21 Person 5 5 0

Thank you

Chelsea and Westminster Hospital 2024-09-19 Person 5 5 0

An excellent hospital

Chelsea and Westminster Hospital 2024-01-02 Person 5 5 0

Great Hospital

Chelsea and Westminster Hospital 2023-12-17 Person 1 5 0

Experienced several data breaches. Staff appear unaware of their statutory obligations and are under the illusion they're somehow exempt from the GDPR. Appear to think they can override patient consent. Profoundly disturbing stayed of affairs. The usual vicious, hostile response when patients assert their rights and expose breaches. Such a shame the NHS refuses to learn from its mistakes at all costs.