Chelsea and Westminster Hospital

369 Fulham Road, Chelsea, London, England, SW10 9NH

 

Recent Reviews

 
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Recommend
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Involvement
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Information
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Cleanliness
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Staff
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17th October 2018
Written by a patient

Thank you so much to Dr Abela, Dr Lucy Thomas, Dr Louise Fearfield and everyone else in their teams, and to the staff in the Treatment Centre, who have been so fantastic in the last few months. I couldn’t speak more highly of the treatment I received at Chelsea and Westminster Hospital - everyone was so friendly, informative and efficient. Huge thank you from me.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
17th September 2018
Written by a patient

The night staff, especially the nurses have a lot to improve in terms of patient treatment. The night time staff is scarce, more staff is needed. Plus proper supervision of the staff is needed at night time. Surveillance care camera (not sure if it is a workable idea in a hospital environment) may be installed to watch and monitor how night time staff is treating pateints esp elderly patients. I observed some very poor care at the hand of night time staff esp towards elderly. Other than this, this hospital is providng excellent service and care to the community and is a pride for NHS. Thanks

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
17th August 2018
Written by a patient

I have been attending for some time following 2 serious injuries that permanently damaged my wrist, and for which the long term prognosis is not good. I am under the care of a team lead by Ms.Bremner-Smith of the hand management unit, and also the hand therapy team. I have been particularly impressed by the overall approach - staff are realistic about not only the prognosis, but the possibilities. I have been told personally by senior staff that the fact there is no 'fix' and no prospect of one makes it all the more important to ensure that the wrist remains as good as possible for as long as possible. Staff on both teams have put this into action, and continue to make every effort in this. They have also been very clear in recommending what I should do (and not do) myself. They are constructive, courteous, and resourceful. ................................................................................................................................................ These people are great assets to the NHS and to patients - they deserve appreciation and respect. Whilst patients are generally limited to expressing our appreciation with words and tokens, it is politicians who have the power to put their money where their mouths are. (As for the so-called nonexistent 'Magic Money Tree' - it's a matter of priorities - which are too commonly political.)

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
17th August 2018
Written by a patient

I had a Caesarian section here in June and I was so impressed with how wonderful, caring, professional and just brilliant all the staff were. From my first midwife appointment to the day of the surgery- every single staff member that helped me was just phenomenal and made me feel safe and cared for. Thank you so much!

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
23rd June 2018
Written by a patient

Consultants would benefit from ethnic sensitivity training and it would greatly improve patient experience.


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