Average ratings
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Chelsea and Westminster Hospital
2023-11-15
Person
4
5
0
Written by a NHS patient
15th November 2023
Have had multiple interactions with CW Hospital and they have all been very good. Really can't say enough about how well they have taken care of my kids and also me during times in ED and otherwise. Very kind and professional despite being very busy. Quality people in every position I have interacted with during visits. Thanks for everything and I would highly recommend.
Chelsea and Westminster Hospital
2023-10-14
Person
1
5
0
Written by a NHS patient
14th October 2023
Like the rest of the nhs, this establishment adopts a hostile, defensive and highly adversarial attitude to aggrieved taxpayers who are forced to fund the clown show.
Where a simple admission of a clerical error could easily resolve an issue, get them off the hook, and put the matter to bed for good, the hospital instead chooses to try and defend its position despite the overwhelming evidence of irregularities and malicious, discriminary conduct by a consultant, thus digging itself into a deeper hole and making itself very vulnerable to litigation.
Evidently this hospital relishes antagonising aggrieved patients and turning an easily resolvable issue into an all-out war. It's sports for them. The more vulnerable the patient, the bigger the kick they get out of it.
Based on personal experience, I believe there is a deeply ingrained institutional culture of complete and utter disdain, even hatred, for patients.
Actions have consequences.
Chelsea and Westminster Hospital
2023-09-18
Person
5
5
0
Written by a NHS patient
18th September 2023
The staff at Chelsea & Westminster are wonderful. All 10+ staff members we dealt with during our recent visit were professional and kind, as well as being incredibly knowledgeable and supportive. Thank you C&W staff.
Chelsea and Westminster Hospital
2023-09-12
Person
1
5
0
Written by a NHS patient
12th September 2023
Veronica Greener made the bizarre claim that i wished to have untreated osteoporosis. I put it down to a mistake and asked the hospital to correct the record, assuring them in writing that I have no desire to have osteoporosis because it's very painful fracturing your ribs as I've done repeatedly.
Was utterly gobsmacked when they refused to make the correction, claiming veronica was right! So much for accurate and ethical record keeping. I'll never go back here as I fear for my safety.
Chelsea and Westminster Hospital
2023-08-20
Person
5
5
0
Written by a private patient
20th August 2023
excellent Hospital can't ask for any better treatment for patients
Chelsea and Westminster Hospital
2023-01-22
Person
4
5
0
Written by a NHS patient
22nd January 2023
I am glad i was treated under Dr Thomas Benjamin's care.
Chelsea and Westminster Hospital
2022-11-25
Person
5
5
0
Written by a NHS patient
25th November 2022
The best NHS hospital I’ve been to in London, staff are so nice and attentive which is a breath of fresh air. I highly recommend and would use it again.
Chelsea and Westminster Hospital
2022-11-12
Person
5
5
0
Written by a NHS patient
12th November 2022
It took a long time to get seen in a and e - the whole process took eight hours - but once I was seen the care has been splendid throughout - from the doctors who did the operation to the therapists Nina and Jane all have been just terrific.
Chelsea and Westminster Hospital
2022-11-02
Person
4
5
0
Written by a NHS patient
2nd November 2022
I only spoke to the receptionist and hospital staff briefly but they all seemed incredibly kind
Chelsea and Westminster Hospital
2022-10-26
Person
5
5
0
Written by a NHS patient
26th October 2022
I was seen on time, and treated extremely well.