Professor Zoe Winters was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Professor Zoe Winters
2020-01-16
Person
5
5
0
16th January 2020
Professor Winters explained everything very clearly and was happy to answer my questions. From the outset, I had confidence in her.
Professor Zoe Winters
2020-01-10
Person
1
5
0
10th January 2020
This doctor did not make me feel listened to as a patient, but came across impatient and patronising. She recommended a gel to me for my breast pain, and when I asked what I could do if this didn't work, she kept referring to clinical studies proving its efficiency. As I had to repeat my question, she eventually asked me if I had knowledge of how randomised drug trials work in a way I felt was confrontational. The second medication she recommended as an option, I am not comfortable to use as it potentially has severe side effects. Hence, I asked her again what my options were. She explained this to me, and why the cause of the pain wouldn't be investigated, and told me she had other patients to get to as I repeated my question due to still not having an answer to my question. I tried to understand from her what this practically meant for me, a patient in daily pain, and I felt her demeanor was arrogant and quite rude. If these symptoms persist for me and I knew I'd have to see her again, I would do my utmost to go elsewhere as I found the experience very unpleasant and uncomfortable.
The rest of the clinic staff I interacted with was warm, friendly and very professional.
18th January 2020
Response from Professor Zoe Winters
I am sorry to hear about your personal views, however shared decision-making between the patient and doctor requires the patient to be open to listening and being receptive. Breast pain is no longer defined as a disease of the breast and unfortunately there are no magic bullets regarding how best to manage breast pain. Clinical trials and national guidelines help doctors to provide best advice. The advice I was trying to share is based on international patient studies. I wish you all the best and I hope that you do refer to our discussion as this would be in your best interest.
Professor Zoe Winters
2020-01-05
Person
5
5
0
5th January 2020
Professor Zoe Winters has a very down to earth approach and makes you feel calmer.
She is very thorough in making sure everything is checked and suggested I had a genetic test given my family history of ovarian cancer which can be linked with a rare type of breast cancer.
Professor Zoe Winters
2019-12-04
Person
5
5
0
4th December 2019
At a quite worrying time of my life Zoe Winters couldn't have been more reassuring. She explained everything very clearly in a friendly and sympathetic way. The operation went well and I have only a small scar. At the follow up appointment, again, explanations were clear and reassuring. I have no hesitation in recommending this lovely lady at all.
Professor Zoe Winters
2019-11-28
Person
5
5
0
28th November 2019
Professor Zoe Winters is a brilliant surgeon and I had complete faith in her. She is very friendly and explains everything to you in detail. She puts you totally at ease when most of us are scared stiff of what is going to happen. I can say with all honesty, I felt very reassured that Zoe was taking care of me and she is also so easy to talk to. She is a lovely and I would have absolutely no hesitation in recommending her to any breast cancer patient. They will be very lucky to have such a wonderful lady looking after them.
Thank you Zoe for all you have done for me over the last few months, I am so grateful and I now feel more confident about the future.
My very best wishes.
Denise Ridsdale
Specialises in
- General surgery
Profile
Professor Zoe Winters is a Senior Consultant Oncoplastic Breast Surgeon and Breast Specialist. She is an experienced, nationally and internationally highly regarded breast surgeon specialising in the diagnosis, management and treatment of breast cancer, breast cancer surgery and overall quality of life.
Only the highest standards of treatment and care are given. Specialist areas of work are;
One-Stop Clinics
Breast cancer and it's biology
Breast health care
Oncoplastic reconstructive surgery
Oncoplastic breast conserving surgery
Therapeutic Mammoplasty
Mastectomy
Sentinel lymph node biopsy
Breast pain
Brast lump investigation
Cancer tests
Nipple discharge
Family history patients
Intra-Operative RadioTherapy (IORT)
Breast reconstruction procedures include:
Implant only (under the pectoral muscle or using an ADM)
Back flap and implant
Back flap tissue only (your own body tissue)
Therapeutic Mammoplasty
Professor Winters says; "My passion is constantly updating my knowledge base so that I can provide the best possible medicine to my patients, as patients are the at the pinnacle of everything I do.
I am highly motivated to update myself with the latest surgery techniques and breast cancer therapies.
I am on focused on providing my patients with excellent outcomes regarding surgery and Quality of Life, so that each patient receives personalised treatment and care".
Nearest General surgeons
(225)
(394)