Ms Sarah J Hart

Written by a NHS patient at Royal Lancaster Infirmary

Sarah , I yet again missed a telephone appointment today june 21st , the last time I thought it was my fault . It was not . This time I had the phone in my hand and no ringtone or vibrate activated from the call , by the time i reacted I had missed the call . Something is not right. Many Thanks Clive, Clive Moorby

Recommend

Trust

Listening

Written by a NHS patient at Royal Lancaster Infirmary

Sarah explains the situation in "layman" terms and has a very relaxed manner.

Recommend

Trust

Listening

Written by a NHS patient at Royal Lancaster Infirmary

Felt very nervous but put at ease straight away. Everything was explained in lay mens terms so I understood everything.

Recommend

Trust

Listening

Written by a NHS patient at Royal Lancaster Infirmary

On both of my visits to see Ms SJ Hart at RLI recently I found her to immediately put me at ease and feel comfortable and confident I was in the hands of someone who fully knows her subject. Sarah has a very down to earth way of explaining in ordinary language making it easy to understand the delicate subject of urology and all aspects of the procedures involved and she was happy to take as much time as needed in explaining and answering my questions making me feel my visit was valued and important . I would like to thank Sarah and the rest of the urology team who dealt with my recent visits for an excellent service.

Recommend

Trust

Listening

Written by a NHS patient at Royal Lancaster Infirmary

Ms Hart is attentive and reassures with confidence. She also listens to what I have to say and acts on it if necessary. I have full confidence in her ability to manage my Prostate cancer for the best possible outcome.

Recommend

Trust

Listening