Mr Andrew Cruise was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Mr Andrew Cruise
2023-08-11
Person
5
5
0
11th August 2023
He seems to take great care with his regular cleaning activity in my ear.
Is always running late, presumable because he takes the same care with other patients.
Has previously successfully operated on my ear with a delicate procedure.
A credit to his profession & the NHS.
15th November 2023
Response from Mr Andrew Cruise
I am sorry to be running late, thank you for giving me the benefit of the doubt, it is difficult balancing being as thorough as I can be and helping people understand their condition and my recommendations with the need to get a lot of people seen. Thank you very much for your kind words.
Mr Andrew Cruise
2023-07-14
Person
5
5
0
14th July 2023
I saw Dr Andrew Cruise for a relatively long-standing condition and found him to be thorough, considered and clearly very knowledgeable. He was the only medical professional I have seen that was able to diagnose and explain the condition, and I would recommend him highly.
15th November 2023
Response from Mr Andrew Cruise
Thank you very much for your review. My clinics often run late, which I am very sorry about, but it is very reassuring when I get feedback telling me that the time I spend in explanation is worthwhile. Thank you
Mr Andrew Cruise
2023-07-10
Person
5
5
0
10th July 2023
Mr Cruise is an excellent surgeon and he treated me with professionalism and genuine care . I am very grateful to him for having done my surgery . I would certainly recommend him to my friends and relatives . Vasileios Minas , Consultant gynaecologist
15th November 2023
Response from Mr Andrew Cruise
Thank you very much for your lovely feedback. It particularly means a lot from a surgical colleague.
Mr Andrew Cruise
2023-05-14
Person
5
5
0
14th May 2023
I was pleased to meet MR cruise in order to complete some tests, he was very thorough and explained everything to me in great detail! He was very friendly and took great care of my needs and was very re assuring. The turnaround time on the report that mr Cruise wrote up was amazing, I would highly recommend mr cruise to anyone who needs to see an ENT specialist.
7th July 2023
Response from Mr Andrew Cruise
I am very pleased you found the consultation helpful. Thank you very much for your kind review.
Mr Andrew Cruise
2023-04-30
Person
5
5
0
30th April 2023
Mr Cruise took care with his questions and notes when I was questioned regarding long episodes of earache. He then carried out a thorough physical examination.
He took the time to explain his questions and actions, before making helpful suggestions and an accelerated approach should problems reoccur.
All in all, a complete and personable professional.
7th July 2023
Response from Mr Andrew Cruise
I am pleased to hear that it was helpful to understand what I was doing during my assessment and that you found the appointment helpful. Thank you very much for taking the time to leave review.
Specialises in
- Otolaryngology
Profile
Mr Andrew Cruise graduated in Medicine from the University of Southampton. He trained in general Ear, Nose & Throat surgery at Charing Cross, Barts and Northwick Park Hospitals in London. He undertook specialised training in Otology at The Royal Free and The Royal National Throat, Nose and Ear Hospitals. In 2010 he spent 6 months in Sydney performing further specialist otology training. After a year as Senior Clinical Fellow at St Mary's Hospital, Paddington he was appointed for a year as Ear, Nose and Throat consultant at Princess Alexandra Hospital, Harlow.
In Nov 2012 he was appointed as ENT Consultant with special interest in otology at Ashford and St Peter's Hospitals.
Mr Cruise is a Fellow of the Royal College of Surgeons of England, the Royal Society of Medicine and a member of the British Association of Otolaryngologists-Head & Neck Surgeons (ENT UK), the British Society of Otology, the British Tinnitus Association and the Otorhinolaryngology Research (ORS) Society.
Andrew Cruise provides NHS out-patient consultations at St Peter's Hospital (Chertsey) and Ashford Hospital (Ashford, Middlesex). Operations are performed at St Peter's Hospital, Ashford Hospital and at the Royal Surrey County Hospital (Guildford). Referral to these clinics is via your GP.
He sees adults and children with all types of ear, nose and throat conditions as well as providing a specialist balance/vertigo clinic.
Andrew Cruise offers private Ear, Nose and Throat outpatient consultations and surgery at The Runnymede Hospital. Clinics are Thursday afternoons and Friday mornings.
Bookings can be made by calling the outpatient booking office
The Runnymede Hospital 01932 877838
Guildford Rd, Ottershaw, Chertsey, Surrey KT16 0RQ
Nearest Otolaryngologists
(90)