ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,762 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
19th September 2021


all staff were professional and thoughtful making your hospital stay as stress free as possible from start to finish. All areas of the hospital were spotless and well staffed, A big thank you from me

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
14th September 2021


Had excellent care and nursing staff were very helpful. Did not have opportunity to discuss dietary needs although I completed form expressing my allergies.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
13th September 2021


The assessment was helpful and I was given some constructive advice. Kim was compassionate, friendly and practical

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Ashford,
9th September 2021


Different to a face to face appointment, but within the current pandemic, was more appropriate. The added advantages were that there were no petrol costs nor parking charges to worry about. So completing the appointment from home saved money. Due to the device I used (a desktop PC) the therapist, was unable to see me visually as I was requested to lay horizontally in order to execute an exercise.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
9th September 2021


Once again a big thank you to Kim Dunbar Associate OT Practitoner Hand Therapies for providing virtual advice, exercises and support to my 90 year Mum who sustained a Colles fracture back in July. Kim gives clear advice and helps to build Mum's confidence with her ongoing recovery to manage her everyday living. We have also found it invaluable to be able to communicate with Kim via email to answer any queries we have, and to receive the exercise sheets for reference. Kim has always been cheerful and friendly. Thanks once again Kim.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
6th September 2021


I had a procedure in Day Surgery and was both impressed and grateful for the efficiency and kindness shown to me by all of the staff. Thank you

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Safe
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1 2 3 4 5
Review of Hand Therapy - Ashford,
6th September 2021


Very efficient & straight forward procedure

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Eye Ward - Ashford,
5th September 2021


Right from the start on entering the building, I was met professionally and politely and this sense stayed with me during my entire visit to the hospital. This is unlike my experience of other hospitals I have been in recently so all credit to the staff and management.


I honestly can't think of anything. Iracema, was the staff nurse, who mainly dealt with me, was excellent. She was understanding and very helpful as well as professional in her approach. The most amazing thing was at no time was I kept waiting which I have never had before in any hospital appointment.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Care Plan
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Safe Way
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1 2 3 4 5
Review of Hand Therapy - Ashford,
2nd September 2021


Friendly, helpful and caring staff. Highly recommend this hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th August 2021


I feel patients are discharged too soon afterwards surgery. The support from district nurses is not in place for support . It is a few days of being felt to be on your own. I was concerned and finished up going to A&E when wound seeping.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Resources

Short link to review Ashford Hospital: http://iwgc.net/eb3mz