ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,700 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Hand Therapy - Ashford,
10th May 2021


Sarah Joyce, The Hand Therapist, is obviously an expert in her field. She inquired about pre-existing conditions, and was obviously interested. 1) She described the current break in my finger and demonstrated the exact placement using her cursor on the enlarged x-ray. 2) She was careful to point out the possible complications of "landslide" injury and possible surgical repair if further injury occured. 3) She demonstrated and encouraged me to exercise my hand/fingers without putting force on the affected area. The purpose of exercise and gentle massage to the finger 5 times a day, at this point was to keep the finger mobile and reduce swelling. It will be re-evaluated and progressed over the course of the next 3-6 weeks. 4) She suggested that I apply heat to the finger instead of ice, several times a day and keep it 'buddy-splinted' to the adjacent finger. 5) She advised me to continue with paracetamol if needed for pain.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
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Safe Way
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1 2 3 4 5
Review of Hand Therapy - Ashford,
10th May 2021


I am very happy with the service I am receiving at the moment, I feel Kim speaks to me about my injurers in detail and helps me to gain my confidence as I do my daily exercises. I have come a long way from the beginning as I couldn't move any of my fingers when I first started physio now I am gaining strength in my fingers and my wrist. I would defiantly recommend persevering with exercises and ask help from your physio, as she is so helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Ashford,
6th May 2021


I was sceptical about whether a virtual appointment would be worthwhile but am very pleasantly surprised. Becky "knew her stuff" and was very thorough and informative. I feel she asked sensible questions, examined me by asking me to do different exercises/stretches whilst watching the results and gave a knowledgeable programme of going forward. I think meeting in person will always be the better option but having a virtual appointment was certainly not a waste of time. Thanks

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Ashford,
4th May 2021


I think the interest in care was marked across the departments coupled with their knowledge and professionalism. I had my first video call which was very successful for myself. it saved a lot of time, and cost/fares going along to the hospital. (It is, of course, nice to see you all). The physiotherapist was able to look at my legs as I have arthritis in my knees, run me through a few exercises and give tips and I was able to ask any questions about anything that was troubling me. An unexpected offer of going on a zoom call or attending a local health club for a Lower Limb Education & Exercise Class. At the moment, I can’t suggest on better care.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Ashford,
4th May 2021


I really like this virtual class I found the class very helpful and each step was easily explained,I learnt a lot and I look forward to the next class many thanks

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
29th April 2021


The staff that dealt with me this morning at the radiology department were absolutely great. Jack, Susan, Adam and Rachel made me feel very comfortable and at ease. I am a disabled lady and require a lot of assistance from my carers. The hospital team listened to my needs and requests upon moving me. They were very caring I’m gentle and gentle. Hospital appointments are usually very stressful for me and this particular team made my experience/appointment very at ease. I am very grateful to these members of staff and would like to pass my gratitude to them. Kind regards Christina Candey

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Hand Therapy - Ashford,
28th April 2021


Kim was approachable and easy to talk to very informative she understood my problem and has given me some realistic coping skills to help with my hands I’m hopeful that these will prove a noninvasive solution for me

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
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1 2 3 4 5
Written by a NHS patient
26th April 2021


i have no problem at all every it was perfect and i was very happy with all the help i got from all of your nurses and you MR JT JACOBS KIND REGARDS Peter broadbent

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
Review of Physiotherapy - Ashford,
15th April 2021


Very friendly staff that listen and understand my issues and gave me just the right advise and treatment

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
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1 2 3 4 5
Written by
12th April 2021


Hospital is clean Would be good if there was a receptionist and/or security in the evenings.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Resources

Short link to review Ashford Hospital: http://iwgc.net/eb3mz