Login   Register
 
 
 
st-peters-hospital-1

St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 68,979 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 Write a review

Reviews

 
« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 6216
 
1 2 3 4 5
Review of Swift Ward - St Peter's,
30th August 2023


This was my first experience as an in-patient at St. Peters and I was hugely impressed by every element of the care that I received - as reflected by the totally deserved maximum satisfaction scores I have given. What particularly stood out for me was the good-humoured, heplful and highly professional attitude of the Ward staff at every level. Despite being constantly under pressure they always responded positively to the needs that I and my fellow patients had. I should add another plaudit that is not covered in this patient experience survey. This regards the meals that were served to me during my stay on Swift Ward. In summary, they were first-class - not at all what I had expected - and deserve highlighting. Both the selection and food quality were excellent.


There were genuinely no areas of patient care that I received that were in my view were below standard or where improvements needed to be made.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Urgent Treatment Centre - Adult,
16th August 2023


All the staff were brilliant. They all seemed to be friendly and getting along with each other which helped the mood. But the cramped space made life difficult. Having to be constantly moved during the assessment phase and then waiting for a bed to be freed up on a ward. The porters seemed to be most times just moving us around in the queue. I was there on a day when the junior doctors were on strike, so A&E was manned by consultants, so I probably got more experienced hands. Even so it’s probably not a bad thing that the consultants get reminded of the experience the other way, every now and again.


I may have this wrong but it seemed to me (laying there for 9 hours) that if there was an emergency ward, with another 20 trolleys, then there wouldn’t need to be trolleys in corridors. I appreciate that you would still have to wait for a bed on a ward, is required for admission, but if one was not available then at least the emergency ward could double up as an overflow. It seems like we have a growing and aging population that relies on and efficient A&E department that hasn’t grown to match. Appreciate that funding and space is needed for this and selling off the area where the staff use to park ( my wife works in the hospital) May have given funds but at the expense of the space.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Musculoskeletal - St Peter's,
15th August 2023


1. I telephonically confirmed MRI appointment 24 hrs prior. Arrived and told "it is not until tomorrow" 2. Returned for MRI scan. Told by MRI team to contact GP for follow up. GP refuses and informs me to contact iMSK team. I contact them and am told they will call me to book appointment. Still waiting 5 weeks later despite calls and emails to them. 3. Requested MRI images in order to expedite via private healthcare. Refused on "security" grounds. But at least I was contacted to make an appointment to discuss statins! Maybe when I am able to stand or walk we could then address slightly elevated cholesterol?


Anything and everything. Just total institutional paralysis in NHS

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Diabetes/Endocrinology and Thyroid Clinic - St Peter's,
19th July 2023


My two visits to this center was horrible as I had gestational diabetes after my scan I had to wait for more than 2 hours for the consultation. But after the wait it was total waste of time as I was seen by some clinical fellow not a consultant. He didn’t have any idea about diabetes and he was telling I have to take thyroid medication but my TSH levels where normal as my GP spoke to me. The second visit was today and the same person was there and I was told i will called next but was pushed to the 4th place I waited about 2 and half hours and came back home as I don’t want to see that same clinical fellow. If the consultants are on strike then why are still holding the appointments and inexperienced clinical persons are there. Which is a total waste of time for everyone. I am totally disappointed with the service in there on these two occasions.


My two visits to this center was horrible as I had gestational diabetes after my scan I had to wait for more than 2 hours for the consultation. But after the wait it was total waste of time as I was seen by some clinical fellow not a consultant. He didn’t have any idea about diabetes and he was telling I have to take thyroid medication but my TSH levels where normal as my GP spoke to me. The second visit was today and the same person was there and I was told i will called next but was pushed to the 4th place I waited about 2 and half hours and came back home as I don’t want to see that same clinical fellow. If the consultants are on strike then why are still holding the appointments and inexperienced clinical persons are there. Which is a total waste of time for everyone. I am totally disappointed with the service in there on these two occasions.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
11th July 2023


I received exceptional service from all involved with my care. I had my hip replaced by an extremely caring surgeon Mr Tsialogiannis, I felt he gave me such confidence in the procedure, a very caring friendly young man. It took only 5 months from the first time I went to see Mr Tsialogiannis to the time I had the operation. I had no pain from my surgery whatsoever, I didn’t need any pain medication, a first class operation and service, thank you again Mr Tsialogiannis for your professional service, Mrs Pauline Mitchell Hospital number 823134p

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
10th July 2023


Great, as most of the best Doctors and consultant are in this hospital. This hospital I have been for so many years.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
9th June 2023


During the procedure, all staff who took part were very professional and made me feel relaxed and confident about the whole prosses.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
1st June 2023


Audiology must be one of the most responsive and helpful departments.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Written by a NHS patient
26th May 2023


St Peter’s is an asset to this community that needs all the support and funding it can get

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Critical Care Unit - St Peters,
27th April 2023


I cannot fault the care I received. The nurses and all those looking after me were clearly motivated and dedicated. They were cheerful, helpful, friendly, and, considering what I had just been through and the emotions arising from my condition and the necessary changes to my body and lifestyle, just the friends I needed.


There was a mix up regarding the ward to which I should be transferred from the Critical Care Unit. I don't think this was through any fault of your team, who in fact dealt with the difficulty showing how concerned they were to make sure I would be taken care of after the transfer.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
1 2 3 4 5
Safe Way
1 2 3 4 5
Report this review
 
« ‹ 1 2 3 4 5 6 7 › »
Page 1 of 6216
{{category}} working at St Peter's Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review St Peter's Hospital: http://iwgc.net/eb43v