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St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 68,477 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 252
 
1 2 3 4 5
Review of NICU - St Peter's,
28th May 2020

Great care from icu and midwifes couldn’t do enough

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
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1 2 3 4 5
Review of NICU - St Peter's,
25th May 2020

We believe that our little girl has been given the greatest level of care and treatment. The staff have kept us informed every step of the way. They have been kind, caring and wholly professional under the most difficult of circumstances (Covid 19).

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
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Location
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Written by a patient
23rd May 2020

My notes clearly indicated C section but the birthing doctor/nurse kept insisting that I have normal birth as he said "at 26 weeks the babies are small and therefore will just slide out." Well, they didn't !! and who knows had I been taken to theatre early enough my daughter would not have had brain damage. I feel so much remorse for how some of the nurses treated me. At the neonatal unit, I noticed my girls foot seemed swollen and I spoke to the nurse about it but she said it seemed normal to her this resulted to my babys' foot getting scared by a chemical burn from the IV Had I been referred to a different hospital I am sure I wouldn't be going through what I go through today with my daughter.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - St Peter's, written by a patient
22nd May 2020

Considering the circumstances at the moment evryone was very kind and professional throughout my day surgery. Keep going because you're doing an excellent job.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Care Plan
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Safe Way
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1 2 3 4 5
Review of NICU - St Peter's,
21st May 2020

All nurses and midwives have been extremely helpful and helped made me feel confident and comfortable with my son. I cannot thank them enough

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
Rating not given.
1 2 3 4 5
Review of NICU - St Peter's,
20th May 2020

Great quality of care

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
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1 2 3 4 5
Written by a patient
19th May 2020

I was treated by Ellie after a knee injury. She clearly knew her subject and was very reassuring about the chances of recovery. She designed a progressive programme of physiotherapy that has rehabilitated my knee to the point where I can run on it without pain or after-effects. Even after Covid lockdown prevented face to face consultations Ellie provided telephone appointments and set new programmes following those up with e-mails demonstrating the exercises I had to perform. Thank you very much Ellie and thank you St Peter's

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
15th May 2020

The staff and care given was exceptional. In these uncertainty times and ever changing guidelines, I feel their should be a patient/parent advocate to share the views from a different perspective.

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
14th May 2020

Excellent care given by the whole neonatal team especially in dealing with the acuteemergency and keeping us updated about this and the support with breast feeding and discharge in transitional care.

Recommend
1 2 3 4 5
Parent Dignity
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Suitable Location
1 2 3 4 5
1 2 3 4 5
Review of NICU - St Peter's,
11th May 2020

Very professional and approachable team. Felt supported during the stay

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
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Resources

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