ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
1 2 3 4 5 25,815 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
24th May 2022


had total knee replacement on 11th april at ashford and was very impressed by the staff the care and the food. i was very impressed with the treatment by Evangelos Tsialogiannis and his team and would recommend the hospital and staff to anyone

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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1 2 3 4 5
Written by a NHS patient
22nd May 2022


Very efficient service from all the staff. Very caring.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Safe
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1 2 3 4 5
Written by a NHS patient
20th May 2022


Very Caring felt totally comfortable with all of the treatment i have received

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a NHS patient
18th May 2022


I was greatly impressed by the treatment I received at Ashford Hospital. I found all the staff very amenable and nothing too much trouble. The food was better than I expected and was kept very hydrated with all the tea on offer. The physios and there staff were very friendly and understanding, but you could not fool them into letting you off the exercises. In fact I was extremely impressed by the whole experience notwithstanding the negative impressions received from outside quarters. Fantastic treatment all round.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
13th May 2022


Visited quite a few times now due to damage to my retina / macular and have been treated very well both pre injections and during injections. Always get good notice of appointments and follow up letters to myself and GP regarding passed injections - A very good service

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
2nd May 2022


The staff were amazing always available when needed Nurse Roseanna was so kind and and helpful and nothing was a bother Enjoyed my stay in Ashford hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Review of Trauma and Orthopaedic (Fracture clinics/ Limb Reconstruction and Paediatrics ) - Ashford,
22nd April 2022


This is the orthopedic department in St Peter's Hospital. I was lied to several times regarding my treatment plan by the consultant. I would be told one thing over the phone appointment with the consultant and would be sent the same information in a letter, but whenever I'd attend face-to-face appointments the consultant would change their mind without physically examinaning me. The consultant that I was in contact with would promise one path of care and then change their mind without my input or caring about the effect that this would have on my life, which as a result has made my mental health, physical condition and pain significantly worse. I was discriminated against due to something that is out of my control and was told that I wouldn't receive the treatment that I would benefit from due to this discrimination. When I raised these concerns with PALS (was more of a concern, not a complaint) the consultant had lied to them about what he had said to me and PALS were not at all helpful and did not support the patient but did support their colleagues, which did not suprise me as all staff at St Peter's would rather cover their own backs rather than advocating and caring for the patient like they should be. The receptionists and consultants assistants are extremely rude and unhelpful. As someone who worked for the NHS for over 5 years it's extremely disheartening to see such incompetence effect someone's physical and mental wellbeing.


Get more educated and less prejudice medical practitioners/professionals working in St Peter's Hospital. Myself and my child have had nothing but issues with every single department that we have attended separately, which always results in medical negligence at the hands of your healthcare professionals. I have not heard one positive story/outcome that has come from the care (or lack of) from St Peter's and Ashford Hospital. After being in contact with several other individuals and families there are countless cases of babies being stillborn due to the uneducated staff in the maternity ward, people being turned away by A&E doctors with life threatening conditions and passing away at home because of this negligence, people waiting for over 7 hours for conditions that should be attended to within less than 1 hour, the list is endless. I am both shocked and disgusted that this hospital has not been deemed unsuitable to practice/care for patients.

Experience
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1 2 3 4 5
Written by a NHS patient
15th April 2022


I could not have had better nursing or care after my total reverse shoulder replacement. Absolutely everyone was cheerful, kind and attentive. I have been a private patient in the past but the standards and care at Ashford hospital for me could not be improved on. I had everything I needed and supplied with kindness.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
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1 2 3 4 5
Written by a NHS patient
13th April 2022


Thank you all!

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Dignity/Respect
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Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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Safe
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1 2 3 4 5
Review of Hand Therapy - Ashford,
12th April 2022


Nehla is.very pleasant empathetic person

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
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Staff
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Care Plan
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Safe Way
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