ashford-hospital

Ashford Hospital

London Road, Ashford, Middlesex, England, TW15 3AA
 
25,860 reviews

Reviews

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Reviews

 
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Written by a NHS patient
9th February 2024


I’ve always had the best possible treatment and care in all departments

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Review of Day Surgery - Ashford
26th January 2024


Excellent care all round. Couldn't fault it all. I was very anxious at the time but my mind was put at rest with the staff in the day surgery unit. Wonderful NHS they are life savers.

Suggested improvements
Nothing to add as all perfect for me.

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Written by a NHS patient
10th January 2024


Dickens ward was exceptional.

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Written by a NHS patient
16th December 2023


Caring. Efficient. Listened to my queries and requests

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Review of Physiotherapy - Ashford
1st November 2023


It made a huge difference being able to speak to a professional regarding Long Covid. The open ended support and follow-up classes will provide reassurance and help with the recovery. The Physiotherapist, Sarah, was very knowledgeable, empathetic and reassuring. The wait time for the appointment was too long, especially as I have been unable to work. I was passed from pillar to post (from Ashford to St Peters) chasing the appointment originally, and administration staff never called back as promised; eventually, I gave up trying in the end. Then in October, out of the blue, I received a phone call from the physiotherapy department in Ashford, asking if I still needed an appointment. The administration side of the NHS is far from efficient, but the physiotherapy appointment was excellent. The most frustrating thing of all is staff not calling back when promised. It doesn't take much to write a note as a reminder and then call back with an update, regardless of the outcome.

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Written by a NHS patient
26th October 2023


Friendly helpful staff and pleasant surroundings

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Written by a NHS patient
20th October 2023


All the staff working in the hospital were kind, polite and very helpful. When asked where to go they would volunteer to take you, but their directions were perfect so it wasn’t necessary. A very friendly and clean hospital.

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Review of Physiotherapy - Ashford
25th August 2023


Not sure how the care could be improved as I felt it was excellent Thank you

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Written by a NHS patient
20th August 2023


Dickens Ward ...there for both my hip and my knee replacement. Had very good care there.staff very supportive and caring. The whole experience was excellent.

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Review of Physiotherapy - Ashford
7th August 2023


The care from Gina was exceptional - even took the time to explain how to strap my ankle twice and was very thorough in explaining ALL the exercises.

Suggested improvements
nothing

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Ashford Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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Short link to review Ashford Hospital: http://iwgc.net/eb3mz