Reviews
Reviews
I was very relaxed in the hospital. It was much calmer than I expected! It was clean and the level of care from the staff was excellent.
Well organised, speedy in being seen in Outpatients. No queues or crowded areas. My hospital stay was very pleasant, every aspect made me feel safe and secure. And the food was impressive compared with other hospitals I’ve been to. I was very impressed with the care Mr Gupta showed me after my operation on the ward.
I found my treatment caring and helpful.
Ashford hospital came across as very well organised. The waiting time in the departments l visited was kept to a minimum.
All staff were efficient and polite.
Hospital was clean and tidy.
I’ve always had the best possible treatment and care in all departments
Excellent care all round. Couldn't fault it all. I was very anxious at the time but my mind was put at rest with the staff in the day surgery unit.
Wonderful NHS they are life savers.
Dickens ward was exceptional.
Caring. Efficient. Listened to my queries and requests
It made a huge difference being able to speak to a professional regarding Long Covid. The open ended support and follow-up classes will provide reassurance and help with the recovery. The Physiotherapist, Sarah, was very knowledgeable, empathetic and reassuring.
The wait time for the appointment was too long, especially as I have been unable to work. I was passed from pillar to post (from Ashford to St Peters) chasing the appointment originally, and administration staff never called back as promised; eventually, I gave up trying in the end. Then in October, out of the blue, I received a phone call from the physiotherapy department in Ashford, asking if I still needed an appointment. The administration side of the NHS is far from efficient, but the physiotherapy appointment was excellent. The most frustrating thing of all is staff not calling back when promised. It doesn't take much to write a note as a reminder and then call back with an update, regardless of the outcome.
Friendly helpful staff and pleasant surroundings