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St Peter's Hospital

Guildford Road, Chertsey, Surrey, England, KT16 0PZ
 
1 2 3 4 5 68,253 reviews

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Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Gynaecology Clinic - St Peter's, written by a patient
24th March 2020

I was admitted to St Peter's,having arrived via ambulance to A and E,with an infected vault haematoma following a hysterectomy. My stay was from 07 to 09 February. I spent 08 on the vascular ward before being moved to Kingfisher overnight into 09. All of the staff from the paramedics,the nurses in A and E and on the ward, the doctors and the porters were absolutely lovely. They looked after me so well,took their time with me,answered questions and reassured me. I cannot thank them enough,they were and are wonderful. I've submitted this via the Blance Heriot unit who also do a fantastic job,especially Paula and Dr. Prichard. I hope this will be passed on to the staff on the wards I mentioned and in A and E and the ambulance service. Many thanks.

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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Cleanliness
1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
24th March 2020

I would love to thank the entire team, phenomenal work,

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Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
20th March 2020

The staff here are all amazing and so supportive and have made the beginning of our long journey easier. They have taught and made me feel confident by the day looking after my son. I can not thank them enough.

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Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
Location
1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
19th March 2020

Amazing care from wonderful staff. Was made to feel very at home from the start. Great communication throughout Oscar’s stay from nurses and doctors. NICU environment very friendly. Only recommendations for improvement would be to have some sort of entertainment (tv/radio) in the pumping room as it’s fairly boring/depressing pumping staring at the wall

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
16th March 2020

Loved the snack bar Very useful Staff were great

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Respect
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
16th March 2020

I can’t thank everyone enough we are so grateful to everyone and the unit is incredible

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1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
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1 2 3 4 5
Information
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
16th March 2020

Some feedback, we did feel there was a difference in care between room 1a and 3, we were given target sats of 91 to 95 on oxygen but regularly she was left to saturate in mid 80’s without intervention around 30 mins with people just silencing the alarm rather than acting on it. We feel this led back to a deterioration and back on to vapotherm. We appreciate it is very busy but think that listening to parents concerns a little more would make a huge difference but know that it is hard with so many babies to look after. Overal the care has been incredible and we are so so thankful.

Recommend
1 2 3 4 5
Respect
1 2 3 4 5
Child Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Kindness
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
15th March 2020

Great care from staff and support with our child. Rooming in was essential for establishing a breastfeeding routine that suited us all and we are very lucky to have been given that opportunity. Some feedback: - parents only area is not always kept as parents only, which could be difficult for parents having tough days - there seemed to be a big difference in the way babies were cared for between room 1a and 3. On 1a a desaturation would be dealt with quickly but as soon as we went to room 3 our child would sit in the 80s desaturating for 10-20 minutes some times before anyone would come and intervene. We feel this played a part in our child regressing back onto vapotherm less than a week after moving to room 3. It was also distressing to be a parent watching your child struggling without intervention.

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Respect
1 2 3 4 5
Child Respect
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1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
12th March 2020

The hospital have been amazing, the nurses are like angels. They have made our experience at the hospital very comfortable.

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Child Respect
1 2 3 4 5
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1 2 3 4 5
Review of NICU - St Peter's,
11th March 2020

Fantastic team, angels in blue!

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Child Respect
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Involvement
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Information
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